Adit Review, Pricing & Features

Adit Review, Pricing & Features

Adit is a patient engagement software platform built to help dental practices grow.

Pros

  • Extremely attractive pricing – any single software tool is completely free
  • Adit is the only vendor that offers patient engagement software & marketing services
  • Software platform includes a broad set of tools including scheduling, patient forms, appointment reminders & reviews

Cons

  • Platform does not include website chat or payment processing modules
  • Newer solution launched in 2018, so some features still under development
  • Integrates with the major practice management systems, but not all

Analyst's Rating

85

What Is Adit?

Adit is a patient engagement software platform built to help dental practices grow. The platform includes several of the most valuable patient engagement tools including online scheduling, patient forms, two-way texting, appointment reminders & recalls, telemedicine, patient reviews, and analytics. Adit offers a broad range of marketing services to customers in addition to it's software platform.

Demo Adit

Table of Contents

Adit Review Summary

Adit is a marketing software and services company that was founded in 2013 to help dental practices grow. Today, Adit has over 750 customers and 300 employees. Adit is based in Houston, Texas.

Adit's platform includes several of the most valuable patient engagement tools including online scheduling, patient forms, two-way texting, appointment reminders & recalls, telemedicine, patient reviews, and analytics. It is a newer software tool, so it does not yet have some modules such as website chat or payment processing. One unique advantage of Adit is that it's the only vendor that offers both patient engagement software & marketing services. This means that you can work with one partner to control patient acquisition and retention.

In terms of pricing, Adit's software is extremely competitive. In fact, you can access any single solution entirely free – this includes appointment reminders, two-way texting, or patient reviews. The entire software platform is priced at $159 per location per month. This is very affordable compared to alternatives that typically cost roughly $500 per location per month.

Overall, we recommend Adit to any dental practice that wants to improve its digital patient experience without breaking the bank.

Adit Pricing & Cost

Adit has a very unique and affordable pricing model. As you see below, you can get started with any one software module for free. Adit's entire software platform costs $99 per location per month.

  • $0 per location per month: Select any one software module
  • $159 per location per month: Access to all software modules
  • Custom quotes: Combine entire software platform with marketing services
Adit Pricing

Adit Features

Below, we'll discuss the key Adit features, and how they can help grow your practice. We'll also share some images of the actual product to give you a sense of Adit's design and layout.

Online Scheduling

With Adit's online scheduling, patients can book appointments directly from your website. If you prefer, Adit's two-way integration can write these appointments directly into your practice management system.

Adit's system allows you to customize your schedule for specific locations, providers, and services. Once set up, patients can use the scheduling widget to select their desired service and date. The software updates every three to five minutes, so patients will always see an up-to-date calendar.

Adit Scheduling Widget

Booked appointments are added to Adit's dashboard. Using Adit's settings, you can receive real-time alerts for each new appointment. You can also filter appointments by date, time, and status.

Adit Scheduling

Patient Forms

You can use Adit's software to create online patient forms for new patient intake, medical screens, and more. These forms integrate with your practice management system to pull and push patient information.

Adit's form builder is relatively easy to use. It allows you to add & edit new content blocks, designate required content blocks, and capture legally-binding electronic signatures. Once forms are saved, they can be reused as templates in the future.

Adit Patient Form Builder

Two-Way Texting

Adit's two-way texting application is known as Engage. This solution is ideal for general communications with individual patients, as well as appointment confirmations, reminders, and recalls. All outgoing communications with each patient are aggregated into this single inbox.

Adit Engage

As you can see above, Adit's system keeps a record of recent patient chats. It also pulls relevant information from your practice management system for each patient. This helps your team deliver a personalized patient experience, and remember important tasks specific to each patient.

Appointment Confirmations, Reminders & Recalls

The Engage application is also used for appointment confirmations, reminders, and recalls. Engage pulls data from the online scheduling tool and your practice management system to send these messages automatically.

Appointment reminders can be set up to send to confirmed or unconfirmed patients for specific appointment types, providers, and operatories. You can also set the date and time that you would like the message to be sent. As you can see below, the system also dynamically pulls in patient information such as patient and location name.

Adit Appointment Reminder

Email Campaigns

Adit recently launched an email marketing tool to help practices engage patients. The system allows you to send bulk emails to segments of patients, which can be created using any of the data available in your practice management system.

The company recommends email campaigns to patients who recently canceled and did not reschedule, and patients who are overdue for treatment. In addition, you can use email to regularly promote specific products like Invisalign.

Telemedicine

Adit has also created a telemedicine solution that allows customers to hold HIPAA compliant video sessions with patients. Dental practices leverage telemedicine for emergency appointments, post-appointment consultations, and oral health education programs. Adit's telemedicine solution, known as TeleMed, is simple to use – you just send the patient a link to the video session using Adit's Engage tool.

Patient Reviews

Adit's patient review application is known as Pozative. Its functionality is similar to reputation management systems like BirdEye, Podium, and Swell. Generating a high volume of online reviews helps your website's SEO performance, and makes new patients more likely to schedule an appointment with your practice.

Adit's patient review campaigns are all text-based. Patients receive a text message that thanks them for visiting your practice, and asks them to leave a review. Patients are then taken to review platforms of your choice – Facebook and Google are the most popular – where they can publish their reviews.

Completed reviews are pulled into Pozative's dashboard. From here, your team can respond to reviews, and analyze your practice's performance. You can also embed these reviews on your website.

Adit Pozative Patient Reviews

Call Tracking

Adit's call tracking application is used to track the inbound call volume from any marketing campaigns that you partner with Adit to manage. As mentioned above, Adit's marketing services arm has been helping practices acquire new patients since 2013. As a customer, you can pay to leverage this expertise in SEO, paid search, and social media marketing from the same partner that manages your software.

As you can see below, the application ties each inbound call to its source, so you know if a new patient came from Facebook, SEO, or another campaign. In addition, Adit's software tags each call as an opportunity, conversion, or existing patient. You can also leverage the saved call recordings to coach your team and improve their effectiveness converting new patients.

Adit Call Tracking

Reporting

Adit's platform allows you to monitor your online marketing performance beyond call tracking. The reporting dashboard pulls information from Facebook and Google to help you understand the return you are receiving from your marketing investments. While the reporting tool does provide a nice overview of Facebook and Google performance, it does not include insights into text campaigns sent through Engage.

Adit Reporting

As you can see above, the reporting is broken down for each of your locations. The main conversions report can be filtered for each marketing channel. Useful information for each marketing channel is included in tables farther down the page.

Adit Integrations

Adit has built integrations with leading dental practice management systems. The software tools it integrates with include:

  • ABELdent
  • Carestream
  • ClearDent
  • Dentrix
  • Eaglesoft
  • Open Dental
  • SoftDent

Adit Alternatives & Competitors

Adit competes with the leading patient communication software. The top Adit alternatives & competitors are:

Is Adit Right For You?

Adit is a patient engagement software platform built to help dental practices grow. The platform includes several of the most valuable patient engagement tools including online scheduling, patient forms, two-way texting, appointment reminders & recalls, telemedicine, patient reviews, and analytics. It is a newer software tool, so it does not yet have some modules such as website chat or payment processing.

One unique advantage of Adit is that it's the only vendor that offers both patient engagement software & marketing services. This means that you can work with one partner to control patient acquisition and retention. In terms of pricing, Adit's software is extremely competitive. In fact, you can access any single solution entirely free – this includes appointment reminders, two-way texting, or patient reviews.

Overall, we recommend Adit to any dental practice that wants to improve its digital patient experience without breaking the bank.

If you're interested, you can schedule an Adit demo today.

Bruce Hogan

Bruce Hogan is Co-founder & CEO of SoftwarePundit. He leads the team's research and publishes content about software products and trends. Bruce has experience investing at multi-billion dollar private equity firms, leading teams at venture-backed technology companies, and launching new businesses. You can connect with Bruce on LinkedIn.

Bruce is an expert in several software categories including:

  • Dental software
  • Mental health software
  • SEO software
  • Social media software