Solutionreach Competitors & Alternatives
With over 25,000 customers, Solutionreach is the most popular patient communication system in the dental industry. However, it operates in a competitive market. Before purchasing Solutionreach, it's important to understand how it compares to the top alternatives.
We share Solutionreach's top competitors below, along with a detailed look at their features and pricing. To fully understand Solutionreach, you can also read our in-depth Solutionreach review.
Table of Contents
- Solutionreach Features
- Solutionreach Competitor Overview: Pricing & Features
- Top Solutionreach Competitors
- Bottom Line
Solutionreach Features
Before digging into Solutionreach competitors, it's important to understand the different Solutionreach features. Solutionreach is a powerful platform that has added numerous features since getting started with basic appointment reminders. The ten most important features that Solutionreach offers are described in the table below.
| Feature | Description |
|---|---|
| Online Scheduling | Online scheduling allows patients to schedule new appointments through your website and other digital channels. |
| Call Pops | Call pops are windows with useful patient information that show up on your computer screen when patients call your practice. |
| 2-Way Texting | Two-way texting allows you to have SMS conversations with your patients. |
| Appointment Reminders | Appointment reminders are sent to your patients prior to their appointments to reduce your no-show rate. |
| Digital Forms | Digital forms are used for paperless patient intake and other forms. |
| Payment Processing | Payment processing allows you to charge patients for appointments and services through Solutionreach. |
| Patient Recall | Patient recalls are messages sent to patients when they are overdue for appointments. |
| Patient Reviews | Patients can leave reviews for your practice that are posted on Google, Facebook and other third-party platforms. |
| Telehealth | Telehealth allows you to see patients through HIPAA compliant video conferencing. |
| Email Marketing | Email marketing allows you to send newsletters, promotions and other email marketing campaigns to your patients. |
Solutionreach Competitor Overview: Pricing & Features
Solutionreach is the most popular patient engagement system in the dental industry. As you can see in the chart below, it performs nicely compared to its top competitors in terms of pricing and features.
Solutionreach pricing starts at $299 per month. However, this price does not include add-on monthly charges of $39 for telehealth, $79 each for scheduling, its call pop & digital forms, and $99 for patient reviews. Added together, Solutionreach can easily cost you over $500 per month, which is more expensive than alternative solutions.
The Solutionreach platform has more features than most of its competitors. It offers all but three of the major tools found in patient communication systems. The three tools it does not include are:
- VoIP Phone
- Webchat
- Virtual Waiting Room
Solutionreach Competitors
There are dozens of patient engagement systems in the market. We've narrowed it down to the top seven Solutionreach competitors that you should consider implementing at your practice, and ranked them by overall features, pricing, and usability.
The top Solutionreach competitors are:
- Doctible
- NexHealth
- Weave
- Lighthouse 360
- RevenueWell
- Demandforce
- OperaDDS
#1: Doctible
Doctible is our top overall pick in the patient engagement system category. This is because it offers the widest range of features and most flexible pricing.
- You prefer a tested, mature platform
- Telehealth is an important feature for you
- You don't mind signing a long-term contract
- You want a webchat tool for your website
- You value its virtual waiting room feature
- You want to pay only for the features you need
#2: NexHealth
NexHealth is another modern patient engagement system that offers a wide range of features. The company recently added telehealth to its impressive platform. The company serves over 5,000 practices and is growing rapidly.
- You prefer a tested, mature platform
- Call pops are important for your practice
- You don't mind signing a long-term contract
- You prefer a modern, innovative system
- You want a best-in-class two way texting tool
- You value a slightly cheaper solution
#3: Weave
Weave has quickly grown to become one of the largest players in the patient communication market. The most unique aspect of Weave's platform is its integration of VoIP phones and software.
- You prefer a tested, mature platform
- Telehealth is an important feature for you
- Digital forms are important for your practice
- You want to combine your phone & software vendors
- You prefer partnering with a growing startup
- You value a slightly cheaper solution
#4: Lighthouse 360
For many years, Lighthouse 360 has been Solutionreach's top competitor. Lighthouse is a tested patient communication system with over 10,000 customers. It's owned by Henry Schein, the same company that owns Dentrix.
- You need a tool for online scheduling & payment processing
- Telehealth is an important feature for you
- You don't mind signing a long-term contract
- You need a front desk task list solution
- You want to save a few hundred dollars per month
- You prefer a month-to-month contract
#5: RevenueWell
RevenueWell is a popular patient communication system with over 7,500 customers. It includes nearly all the major features found in Solutionreach with the exception of online scheduling.
- You prefer a tested, mature platform
- Online scheduling is an important feature for you
- You don't mind signing a long-term contract
- You want a platform that includes phones
- You want a tool to manage your social media accounts
- You value month-to-month contracts
#6: Demandforce
Demandforce is another mature, tested patient communication system. It was founded in 2003 and has over 30,000 customers across different industries. It's similar to Solutionreach, however, it does lack a few of the key features that Solutionreach offers. Both systems require long-term contracts.
- Call pops and digital forms are important to you
- You need a tool for payment processing
- You want to acquire patients through patient referrals
- You want a solution with call tracking
- You don't need call pops or digital forms
- You already have a solution for payment processing
#7: OperaDDS
OperaDDS is a patient communication system used by over 5,000 practices. It integrates with the major practice management systems – Dentrix, Eaglesoft, Open Dental, Patterson – and is significantly cheaper than Solutionreach. At the same time, it is lacking many of the key features in the Solutionreach platform.
- You need a tool for online scheduling
- Call pops & payment processing are important features for you
- You don't mind signing a long-term contract
- Saving money is a top priority
- You value month-to-month subscriptions
- You're interested in its OperaVR digital nitrous headset
Bottom Line
Solutionreach is a popular, robust patient communication system. If you prefer mature, tested software products and do not mind entering into a long-term contract, then it's likely the best solution for you.
However, we recommend evaluating Solutionreach against more modern, innovate platforms such as Doctible and NexHealth. These systems are still growing, but offer a wider range of features at a cheaper price. Read our reviews to learn more about Doctible and NexHealth.