Weave Alternatives & Competitors
Since being started in 2014, Weave has quickly grown to serve over 13,000 customers. With its integrated VoIP phones and month-to-month contracts, Weave has established itself as a leader in the patient engagement software market.
To help you decide if Weave is the best solution for you, we share Weave's top competitors below, along with a detailed look at their features and pricing. To fully understand Weave, you can also read our in-depth Weave review.
Table of Contents
Weave Features
Before evaluating Weave's competitors, it's important to understand the features offered by Weave. Weave's platform includes the core patient communication tools found in all systems, as well as some innovative, new features. The nine most important features that Weave offers are described in the table below.
| Feature | Description |
|---|---|
| Online Scheduling | Online scheduling allows patients to schedule new appointments through your website and other digital channels. |
| VoIP Phones | The Weave platform integrates software and Yealink VoIP phones to streamline operations and save money. |
| Call Pops | Call pops are windows with useful patient information that show up on your computer screen when patients call your practice. |
| 2-Way Texting | Two-way texting allows you to have SMS conversations with your patients. |
| Appointment Reminders | Appointment reminders are sent to your patients prior to their appointments to reduce your no-show rate. |
| Payment Processing | Contactless payment processing allows you to charge patients for appointments and services through Weave. |
| Patient Recall | Patient recalls are messages sent to patients when they are overdue for appointments. |
| Patient Reviews | Patients can leave reviews for your practice that are posted on Google, Facebook and other third-party platforms. |
| Email Marketing | Email marketing allows you to send newsletters, promotions and other email marketing campaigns to your patients. |
Weave Competitor Overview: Pricing & Features
Weave is one of the fast-growing patient engagement systems in the dental industry. As you can see in the chart below, it performs nicely compared to its top competitors in terms of pricing and features.
Weave pricing starts at $399 per month. This price does not include an add-on monthly charge of $100 for patient reviews. At around $500 per location per month, Weave is priced comparably to its competitors. Some solutions, like Doctible and NexHealth offer cheaper starting subscriptions, but these do not include all features.
The Weave platform has more features than most patient communication systems. It offers all but four of the major tools offered by its competitors. The four features it does not include are:
- Webchat
- Virtual Waiting Room
- Digital Forms
- Telehealth
Weave Competitors
There are dozens of patient engagement systems in the market. We've narrowed it down to the top seven Weave competitors that you should consider implementing at your practice, and ranked them by overall features, pricing, and usability.
The top Weave competitors are:
- Doctible
- NexHealth
- Lighthouse 360
- RevenueWell
- Solutionreach
- Demandforce
- OperaDDS
#1: Doctible
Doctible is our top overall pick in the patient engagement system category. This is because it offers the widest range of features and most flexible pricing. While Doctible starts at $99 per month, you'll need to spend closer to $500 to get access to its full range of features.
- You want a system with integrated VoIP phones
- You want an internal team chat tool
- You prefer a more mature company
- You want a webchat tool for your website
- You want digital forms & a virtual waiting room
- You want to pay only for the features you need
Doctible is a cloud-based patient engagement platform used by thousands of dental and medical practices. The platform comes with several software tools that help practices automate patient communication, improve their patient experience, and grow their businesses. Specific modules on the platform include a website chatbot, online scheduling, appointment reminders, email & text messaging, online forms, payment processing, online reviews, and patient recalls.
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#2: NexHealth
NexHealth is another modern patient engagement system that offers a wide range of features. The company recently added telehealth to its impressive platform. The company serves over 5,000 practices and is growing rapidly.
- You want a system with integrated VoIP phones
- You value having strong call pops
- You want an internal team chat tool
- You need a tool for digital forms
- You want a solution for telehealth
- You value a slightly cheaper solution
NexHealth is a patient experience management platform used by thousands of dental and medical professionals to grow their practices. NexHealth's platform includes all the necessary tools to manage the patient experience end-to-end: email & text messaging, online reviews, appointment scheduling, online forms, appointment reminders, recalls and reporting.
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#3: Lighthouse 360
Lighthouse 360 is a high-quality patient communication system that has been in the market since 2002. It has over 10,000 customers and is owned by Henry Schein – the same company that owns Dentrix. While it's cheaper than Weave, it does lack many key features found on the Weave platform.
- You want a system with integrated VoIP phones & call pops
- You need a solution for online scheduling
- You want a best-in-class two way texting solution
- You want a platform with digital forms
- You need a front desk task list solution
- You prefer a slightly cheaper subscription
Lighthouse 360 is a top patient communication and marketing system designed specifically for dentists, that integrates with many of the top dental practice management software systems.
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#4: RevenueWell
RevenueWell is a popular patient communication system with over 7,500 customers. It includes nearly all the major features found in Weave with the exception of online scheduling. RevenueWell is the only other solution on this list that comes with integrated VoIP phones.
- You want a system with online scheduling
- You want an internal team chat tool
- You prefer working with a larger software vendor
- You want a platform that includes digital forms
- You want to offer an online portal to your patients
- You prefer a slightly cheaper subscription
RevenueWell distinguishes itself from the competition with its ability to automatically message patients with unscheduled procedures, based on their treatment plan.
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#5: Solutionreach
With over 25,000 customers, Solutionreach is the most popular patient communication system in the dental industry. It's been around since 2000, and offers a very robust platform. It is roughly the same price as Weave, and offers some unique features that Weave does not.
- You want a system with integrated VoIP phones
- You want an internal team chat tool
- You value a more flexible, month-to-month contract
- You prefer a tested, mature platform
- Telehealth is an important feature for you
- Digital forms are important for your practice
Solutionreach (formerly known as Smile Reminder) is a popular patient communication system used by over 25,000 customers in the medical industry, and is especially popular among dentists and optometrists.
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#6: Demandforce
Demandforce is another mature, tested patient communication system. It was founded in 2003 and has over 30,000 customers across different industries. It costs roughly the same amount as Weave, but is lacking a handful of major features.
- You want a system with integrated VoIP phones
- You want to work with a more modern, innovative vendor
- You value a more flexible, month-to-month contract
- You prefer a tested, mature platform
- You don't need call pops or digital forms
- You already have a solution for payment processing
Demandforce is a powerful marketing system that's known for helping dental practices collect patient reviews, which helps boost each practice's online presence.
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#7: OperaDDS
OperaDDS is a patient communication system used by over 5,000 practices. It integrates with the major practice management systems – Dentrix, Eaglesoft, Open Dental, Patterson – and is significantly cheaper than Weave. At the same time, it is lacking many of the key features in the Weave platform.
- You want a system with integrated VoIP phones
- You want an online scheduling tool
- You want a solution for payment processing
- Saving money is a top priority
- You want to offer telehealth appointments
- You're interested in its OperaVR digital nitrous headset
OperaDDS is a HIPAA-compliant communication system designed to help staff communicate more effectively with each other in order to provide a more streamlined patient experience.
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Bottom Line
Weave is a modern, fast-growing patient communication system. The Weave customers we've spoken with have all been highly satisfied with their purchase. If you want to save money by consolidating your phone and patient communication software vendors, then its unique offering that includes VoIP phones makes it a top choice.
Before purchasing Weave, we recommend evaluating it against the most mature solutions in the market – Lighthouse 360 and Solutionreach. In addition, you should consider up and coming platforms Doctible and NexHealth. These systems are still growing, but offer a wider range of features at a cheaper price.
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Dental Resources
- Patient Communication Software: Is it Worth it?
- Comparison of Dental Patient Communication Software Systems
- Dental Practice Management Software Buyer's Guide
- Best Dental Appointment Reminder Software
- Best Dental Marketing Software
- Best Dental Membership Plan Software
- Email Marketing for Dentists
- How Dentists Use the Weave Phone System to Improve Patient Engagement
- How Dentists Use Lighthouse Dental Appointment Reminder Software to Reduce No-shows
- What Software Does a New Dental Practice Need?
- Important KPIs for Dental Practices to Monitor