Review, Pricing & Features

What is is a no-code integration software that enables businesses to connect their suite of software tools. The tool works by connecting to multiple software applications and automating the processes that occur across these applications.

For example, a business can use to connect Slack with Asana in order to send a message in Slack when a task has been created in Asana. is not as big as some larger competitors, but it’s reasonably priced and has integrations with more than 200 of the most popular software tools.


Table of Contents Review Summary was founded in 2015 by Ashok Reddy Gudibandla. The company is currently headquartered in San Francisco and is used by more than 40,000 organizations. says the goal of using the software is to “put your business on autopilot” by automating common workflows that your business uses. The tool works by syncing applications in order to move data between applications and automate the tasks that occur across those apps. currently has integrations with some of the most popular software tools for small businesses, including QuickBooks Online, Slack, and Mailchimp. is not the most powerful or advanced automation software product on the market, but we recommend it to most businesses because it is reliable, user-friendly, and significantly cheaper than alternatives like Zapier.

If you have a relatively common suite of business software tools, will likely have the connections you need. If you have a large company, use niche software products, or have a much higher budget, consider using Zapier instead. Pricing & Cost pricing begins at $9.99 per month, and the most expensive plan is $199 per month. There’s a limited free plan that may benefit freelancers or those who are just looking to automate two applications. If you prepay for the year, you’ll receive a 20% discount on the monthly pricing.

  • 300 actions
  • 5 Bots
  • 5 minute data check
  • 1 user
Personal Plan$9.99 per month
  • 600 actions
  • 10 Bots
  • Multi-action Bots
  • 5 minute data check
  • 1 user
  • 1 Premium app
Professional Plan$29 per month
  • 2,000 actions
  • 20 Bots
  • Multi-action Bots
  • 5 minute data check
  • 1 user
  • Unlimited Premium apps
Startup Plan$49 per month
  • 10,000 actions
  • 50 Bots
  • 2 minute data check
  • 1 user
  • Auto-retry
Growth Plan$99 per month
  • 30,000 actions
  • 100 Bots
  • 2 minute data check
  • 3 users
  • Shared folders
  • Excess actions
Business Plan$199 per month
  • 100,000 actions
  • 200 Bots
  • 1 minute data check
  • 10 users
  • Data controls

How Does Work? uses some specific terminology when referring to their processes and workflows. Before diving into the full review of’s individual features, it’s helpful to learn how works. To describe their process, we’ll use the example of connecting your Slack account to your Asana account.

There are a few terms that you should know to understand

  • Bots are the automated workflows that you create in
  • Actions are the individual tasks that the Bots complete
  • Trigger is what starts the Bot, or the occurrence that starts the Bot creates one-way workflows across applications. These workflows, called “Bots,” complete tasks that you would otherwise have to complete manually.

Each Bot has a trigger and one or more outcomes—these outcomes are called “Actions.”

How Works: Connecting Slack and Asana

To help you understand how works, we’ll give you a real-life example. Say you’d like to connect your Slack and Asana accounts to automatically send update messages in Slack when a new task is created in Asana.

The Bot, in this example, is the full workflow of automatically sending the message when a new task is created. The trigger is the task being created—this is the signal to that the Bot should be activated.

Each Slack message that is sent out counts as one Action. If 10 people need to be notified that something has been created, then 10 Slack messages will be sent, and therefore, 10 Actions were completed with one Bot workflow. Key Features

Throughout this review, we’ll discuss the main features offered by We’ll make note of how user-friendly the tool is and how available their customer service team is. We’ll also include some images of the software to give you a sense of what it’s like to use

To learn more about how we research and rate software tools, read about SoftwarePundit’s review methodology.


The dashboard shows your selected applications, recommended Bot workflows, and your current number of actions, Bots, and members against your plan’s limits. This dashboard is relatively basic but correspondingly quite easy to use. Dashboard

Applications That Integrates With

With more than 200 popular applications available to connect with, there are too many to list in this review. However, here are some extremely popular tools for small businesses that are important to know.

Other than these top software tools for small businesses,’s library of applications spans the following categories:

  • Marketing
  • Ecommerce
  • Project Management
  • File Management
  • Calendar
  • Analytics
  • Email
  • Social Media
  • Payments
  • Operations

Bots’s Bots are created using a workflow builder. Within the dashboard, you’ll see a blue button that says, “Create Bot.” Once you select that button, you’ll link your first application, dictate the trigger, and then link the application that will complete the action.

As you can see in the image below, you can specify the details regarding both the trigger and the action. Bot

Some plans will let you create multi-step Bots, where the trigger will set multiple actions in motion at once. Advanced Bot controls, found within higher-tier plans, include time delay, logic rules, and auto-retry, which will automatically attempt to run workflows if the process gets interrupted.

Creating and Testing Bots

We found that creating and testing Bots was the easiest in, proving to be much easier than Integrately and Integromat. This tool, the simplest and cheapest, is correspondingly the easiest to use.

Bot History

There’s a list of your Bot history, where you can see when Bots were turned on, modified, successful, or stalled. Bot History

Pre-Built Bot Workflows

As soon as you indicate your preferred applications, loads a series of pre-built recommended Bot workflows into your dashboard. This makes it even easier to use the tool, as you can just select workflows that have already been established. Customer Support’s customer support team is available 24 hours a day, five days a week. They have Intercom live chat on their website and customers can book a live call with support directly through the chat.’s customer support is more available than other automation tools.

Customer Support ChannelsLive chat, Calls
Other Support ResourcesBlog, Help Center, Learning Videos, Social Media
Application Status PageNo Alternatives & Competitors works the same as other automation solutions, which are listed below.

To understand how these tools stack up against, read our head-to-head comparisons:

Is Right For You?

If you spend a significant amount of time every day completing manual tasks between applications, is a reliable choice. Compared with similar software tools, it’s significantly cheaper, but still has integrations with the major apps that most small businesses will need access to.

If you need integrations with more niche software tools or have a higher budget, Zapier is a more powerful option.

If you are interested in trying, sign up here.

Katelyn Anderson

Katelyn is a Junior Research Analyst at SoftwarePundit, where she conducts in-depth analyses of technology markets & products and writes software-related content. She graduated summa cum laude with degrees in English and Psychology. Her main areas of interest are content creation, user experience, and search engine optimization. You can connect with Katelyn on LinkedIn.

Katelyn is an expert in several software categories including:

  • Accounting software
  • Integration software
  • Live chat software
  • Vacation rental software
  • Video conferencing software