TurboTenant Review, Pricing & Features
TurboTenant Review, Pricing & Features
Pros
- TurboTenant is free to use and ideal for independent landlords
- Pre-screener questionnaire helps narrow down leads to only the best applicants
- Equipped with automatic text and email notifications for landlords, leads, and applicants
Cons
- Does not support outgoing payments to vendors and owners
- Tenants can not respond to your messages via text, they must use a browser and log into the TurboTenant application
- On the tenant side, several applicants have reported paying applications fees for properties that were not actually available to rent
What is TurboTenant?
TurboTenant is a property management solution used by over 450,000 landlords nationwide. TurboTenant has several useful features including automated listing syndication, lead tracking, online rental applications, and automated rent collection.
Table of Contents
- What is TurboTenant?
- Full Review
- TurboTenant Pricing & Cost
- TurboTenant Features
- Is TurboTenant Right For You?
Full Review
TurboTenant was founded in 2015 by Sarnen Steinbarth. Today, this solution is used by over 450,000 landlords, and serves more than 2 million tenants.
TurboTenant is equipped with several useful features to help landlords market and manage their properties. These features include automated listing syndication, lead tracking, online rental applications, and automated rent collection.
TurboTenant is built for independent landlords that manage 1 to 100 units. TurboTenant is a lightweight system that does not offer as many features as other property management solutions. However, it is a completely free-to-use product, and is therefore more affordable than more advanced tools.
If you are an independent landlord looking for a solution for property marketing, lead management, and rent collection, then TurboTenant is an interesting option that could save you money.
TurboTenant Pricing & Cost
TurboTenant's platform is free to access ($0 price), but several tools and services do cost extra.
- Tenant screening fee: $35 to $45
- Application fee: $35 to $45 (paid by applicant)
- Electronic lease signing: $9 per lease
- Rent comparison report: $14.99 per report
- Forms pack: $99
TurboTenant Features
Below, we'll discuss the key features of TurboTenant, and how it can help you manage your properties. We include screenshots of the product to give you a sense of its design and layout.
Property Marketing
TurboTenant helps reduce vacancies by helping you create rental listings, and making them visible to your prospective tenants. A few features include custom property listings, automatic listing syndication, and marketing websites.
Custom Property Listings
You can create rental listings directly in TurboTenant. Here are the major details you can share in your listings:
- Amenities
- Date available
- Deposit
- Lease term
- Occupancy limit
- Pet policy
- Photos
- Rent amount
- Virtual tour link
Automatic Listing Syndication
With TurboTenant, you can automatically post your rental listings to a variety of property listing websites. Here are some of the websites that TurboTenant is partnered with:
- Apartments.com
- Apartment List
- Show Me the Rent
- Realtor.com
- Rent.com
- Rent Path
- LiveLovely.com
TurboTenant does not post listings to Zillow, Hotpads, and Trulia in states that charge landlords for postings. To see a full list of eligible states, click here.
Marketing Website
You can create a marketing website for each of your listings in TurboTenant. Your prospective tenants can apply for listings directly on this website.
Applicant Management
TurboTenant’s applicant management features help landlords choose the best prospective tenants. Several features that TurboTenant offers include pre-screener questionnaires, lead management tools, online rental applications, tenant screening, and lease management tools.
Pre-screener Questionnaire
With TurboTenant, you can require prospective tenants to fill out pre-screener questionnaires, so you can quickly reject less desirable candidates before you schedule showings. When a prospective tenant applies for a listing, TurboTenant will automatically send them a questionnaire that gathers important information including:
- Contact information
- Desired move-in date
- Employment
- Monthly income
- Number of occupants
- Pets
- Smoking
You can review the candidate’s answers directly in your TurboTenant account. Also, TurboTenant will automatically send an email notification alerting you that a candidate has completed a questionnaire.
Lead Management
TurboTenant helps you track and manage leads. Leads that you receive through your marketing website, third-party listing websites, and text & email invites are automatically uploaded into the Leads module. You can also input leads manually, if someone reaches out by phone or meets you in person. You can update the statuses of each lead, and add notes from conversations.
TurboTenant automatically sends email notifications alerting you of new leads. If you choose to move forward with a candidate, you can invite them to fill out an online rental application directly from this module.
You can message your leads directly in TurboTenant. Conveniently, this solution supports bulk messaging to accelerate communication. TurboTenant automatically sends your leads text and email notifications whenever you send them a message, and they can respond through the in-app messaging chat box.
Online Rental Application
You can send and receive online rental applications in TurboTenant. This application will collect standard information found on most rental applications including:
- Background information
- Contact information
- Current & past addresses
- Current & past employers
- Documents
- Income
- Living habits & preferences
- Personal information
Tenant Screening
As part of your online rental applications, you can require prospective tenants to purchase tenant screening reports certified by TransUnion. TurboTenant offers two tenant screening packages:
- TurboReport costs $35 per report for credit and criminal background check
- TurboReport Pro costs $45 per report for credit, criminal background, and eviction check
Lease Management
TurboTenant helps you track and manage your leases and other important documents in one place. In the Leases tab, you can view upcoming, current, and past leases. You can add tenants to each lease, and upload relevant documents. TurboTenant offers electronic lease signing for $9 per lease.
Rent Collection and Payments
With TurboPay, you can collect payments electronically from your tenants. Tenants can send one-time payments, or set up recurring payment schedules. TurboTenant does not charge for bank transfers, and charges a 3.49% processing fee for credit & debit card transactions. Bank transfers typically take 5-7 business days, and credit & debit transactions take 4 business days.
TurboTenant Alternatives & Competitors
TurboTenant competes with many other property management solutions that offer similar functionality. The best choice for you will depend on your budget, volume of properties, and feature preference.
TurboTenant's top competitors are:
We've analyzed TurboTenant compared to its top competitors. Read these in-depth analyses that evaluate TurboTenant's cost, features and ease of use compared to alternatives:
Is TurboTenant Right For You?
TurboTenant is a popular property management solution used by over 450,000 landlords nationwide. Turbotenant is equipped with several helpful features including automatic listing syndication, lead tracking, online rental applications, and automated rent collection.
Overall, TurboTenant is an affordable property management solution that is ideal for independent landlords managing 1 to 100 units. However, tenants have reported some issues with the app scamming them. This could lead to you not being able to as-easily fill urgent vacancies. If this is important to you, consider testing other solutions with free plans like Avail.
If you're interested, you can try TurboTenant today.