Best Video Conferencing Software 2021

BlueJeans vs. Zoom

Is BlueJeans or Zoom the better solution for you? This in-depth, feature-by-feature breakdown will help you select the best video conferencing software for your business.

Video conferencing software has become an indispensable part of every company’s software stack. Given the increase in remote workplaces, companies still need a way to bring employees together face-to-face. Video conferencing software enables remote workers to still see each other and share ideas live, but without having to be in the same place.

This article will compare BlueJeans and Zoom, two popular video-conferencing software tools for small businesses. We’ll include images from the software, describe the features, and discuss pricing and usability. We’ll also make recommendations to help you pick the best software for your business.

Our recommendations are based upon extensive research, discussions with small businesses, and dozens of hours spent hand-testing the leading video conferencing software platforms. Learn more about our research process here.

BlueJeans & Zoom Comparison Summary

BlueJeans and Zoom were both hand-tested by SoftwarePundit. After testing, BlueJeans received a SoftwarePundit Analyst rating of 87, and Zoom received a rating of 92.

BlueJeans scored lower than Zoom because it’s not as feature-rich and it does not offer a free plan, which almost every other video conferencing platform has. Zoom, on the other hand, features the most complex video conferencing and webinar capabilities.

Below is a breakdown of our review criteria and the scores that BlueJeans and Zoom received in each category.

CriteriaAnalyst RatingFeaturesUsabilityPricingCustomer Support

Here are a few quick points to summarize who we recommend each tool for:

You'll prefer BlueJeans if:

  • You want a cheaper and more straightforward webinar platform
  • You only need a participant limit of 200 for all meetings
  • You want more available access to their customer support

Try BlueJeans Today

You'll prefer Zoom if:

  • You want access to a high-quality free plan
  • You have a larger budget for your webinar software
  • You want to secure your meetings with passwords

Try Zoom Today

Table of Contents

Who Should Purchase BlueJeans?

If you don’t require a free plan and are searching for a mid-tier solution, BlueJeans is a choice to consider. They offer video recordings, screen sharing, chat, and more. In terms of usability, it’s similar to Skype in that it’s not quite as modern as some alternatives like GoToMeeting or Google Meet.

Though BlueJeans is a reliable choice, it’s not as advanced or well-known as Zoom. This can come into play if many of your customers already know how to use Zoom, as that will be the easiest platform for them.

Who Should Purchase Zoom?

Small businesses searching for the most complete, complex video conferencing software will find a fantastic solution in Zoom. It’s uniquely powerful and not prohibitively expensive, though it will likely cost more than many alternatives.

Overall, customers are fairly happy with Zoom, as evidenced by the more than 300 million daily active users. The main drawback to Zoom is that their security has been a notorious problem, though the vast majority of users will not come across this problem. Otherwise, Zoom is extremely reliable.

BlueJeans & Zoom Price Comparison

It can be difficult to compare BlueJeans and Zoom pricing, as the former is priced per month and the latter is priced per license per year. You’ll need to determine which is a better value based upon your number of employees and how many licenses you will need.

BlueJeans Pricing Details

BlueJeans pricing begins at $12.49 per host per month and the most expensive plan is $19.99 per host per month. As we mentioned, there is no free BlueJeans plan.

  • $12.49 per host per month
  • Up to 100 participants
  • Unlimited meeting length
  • 5 hours of recording
  • Dial-in
  • $17.49 per host per month
  • Up to 150 participants
  • 25 hours of recording
  • Analytics
  • Integrations with Slack and Microsoft Teams
  • $19.99 per host per month
  • Up to 200 participants
  • Unlimited recordings
  • Real-time transcription
  • Brand customization

Zoom Pricing Details

Aside from the free plan, Zoom costs between $149.90 per license per year and $240 per license per year. Zoom’s plans, depending on which you choose, tend to have higher participant limits than BlueJeans’s plans.

  • Free
  • Up to 100 participants
  • Unlimited 40-minute meetings
  • Unlimited one-on-one meetings with no time limit
  • Private and group chat
  • Video recording
  • Waiting rooms
Pro Plan
  • $149.90 per license per year
  • Group meetings for up to 30 hours
  • Social media streaming
  • 1GB cloud recording per license
Business Plan
  • $199.90 per license per year
  • Up to 300 participants
  • Single sign-on
  • Recording transcripts
  • Company branding
  • Managed domains
  • Language interpretations
Enterprise Plan
  • $240 per license per year
  • Up to 500 participants
  • Unlimited cloud storage

BlueJeans & Zoom Feature Comparison

The two tools are fairly similar in terms of features, though Zoom offers higher participant limits, meeting passwords, and more advanced webinar functionality. We’ll describe the top features of each platform to give you an idea of what your small business can achieve with each option.

Top Features: BlueJeans

BlueJeans has easy-to-create meetings, an intuitive meeting interface, and three crucial integrated applications. While there is nothing particularly unique about BlueJeans as a platform, it’s a reliable mid-tier option.

Read our full BlueJeans review to get a better sense of what it’s like to work with the platform.

Meeting Scheduler

The meeting scheduler for BlueJeans is shown below.

BlueJeans Meeting Setup

As you can see, it’s incredibly intuitive to create one-time or recurring meetings for your business. You’ll be given a unique link that you can share with participants, or add participant emails directly to this meeting scheduler.

Video Meetings

The active meeting view is shown below. In terms of the interface, it’s quite similar to a Zoom meeting, with participant videos in the center of the screen and chat and other capabilities to the right.

BlueJeans Meeting


While you can connect other applications to BlueJeans, there are three that are pre-embedded into meetings that participants can use to collaborate. Those applications are:

  • Whiteboard
  • Breakout Room
  • Annotation

Top Features: Zoom

Zoom’s best features are the webinars and the application marketplace, which has many popular applications that integrate with Zoom. The marketplace makes it easier to connect and transfer data across your suite of software tools.

For a more detailed overview of Zoom, check out our full Zoom review.


Zoom has a massive marketplace of applications to connect with Zoom. There are integrations across categories like collaboration tools, analytics tools, CRM platforms, and more.

Zoom Marketplace

Some key integrations include:


Zoom’s webinars allow for more than 10,000 attendees depending on your plan, though the vast majority of small businesses will not need that high a number. Depending on your plan, there are also features to support:

  • CRM and marketing automation integrations
  • Cloud recordings
  • Customizable ticketing options
  • Event reporting
Zoom Meeting

Bottom Line

Overall, Zoom is a more advanced platform – it’s one of the most popular in the world for a reason. It’s become a household name in video conferencing due to its fairly flexible free plan, powerful webinars, and relative ease of use.

BlueJeans is still a top contender, though it’s less feature-rich than Zoom. If you decide that you’d rather have a more flexible monthly payment, rather than paying per license per year, BlueJeans is a reliable contender.

If you’re interested, visit BlueJeans or Zoom today to get started.

Katelyn Anderson

Katelyn is a Junior Research Analyst at SoftwarePundit, where she conducts in-depth analyses of technology markets & products and writes software-related content. She graduated summa cum laude with degrees in English and Psychology. Her main areas of interest are content creation, user experience, and search engine optimization. You can connect with Katelyn on LinkedIn.

Katelyn is an expert in several software categories including:

  • Accounting software
  • Integration software
  • Live chat software
  • Vacation rental software
  • Video conferencing software

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