Best Fitness Business Management Software 2020

Whether you manage a gym or boutique fitness studio, we'll help you find the best fitness management software to help you grow your business and save you time on administrative tasks like employee payroll, scheduling, and billing, and also greatly improve the customer experience.

Best Fitness Software

Fitness software is used by gyms, personal trainers, boutique fitness studios, and other organizations to streamline the management of their businesses. These solutions are equipped with several features that improve the operational efficiency of key tasks such as scheduling, workout tracking, membership management, billing, and reporting. Fitness software also includes sales and marketing features to help customers’ gyms grow.

Glofox

Glofox

Gym Management Software
Rating:
Price: $100 per month
Glofox stands out from the competition with its ease of use and customization; each client receives a custom branded mobile app, which customers can download to view, book and pay for classes, courses and memberships. A booking and payment portal can also be integrated with your website or Facebook page. This level of customization makes Glofox a top solution for smaller gyms and fitness studios looking to save time, grow their community and promote their brand. Designed specifically for the fitness industry, Glofox offers a feature-rich product at a competitive price.
Pros:
  • Designed specifically for fitness businesses
  • Admin app enables customers to manage their gyms on the go
  • Includes custom branded app for members to build brand loyalty
  • Strong customer support including unlimited free training
Cons:
  • Doesn't offer direct debit integration
  • Glofox uses Stripe as its payment processor, and so only operates in countries that use Stripe
  • Currently lacks coupon and discount code functionality, as well as payroll, but these features are currently under development
WellnessLiving

WellnessLiving

Gym Management Software
Rating:
Price: $39 per month
WellnessLiving is a comprehensive business management solution suitable for a wide variety of industries. Though the system is primarily used by fitness and wellness businesses, it's also suitable for other types of small businesses that need an affordable business management system. The software includes all of the features you need to manage your business, including advanced scheduling capabilities, staff management, and robust reporting capabilities, without requiring any costly add-ons or third-party integrations. WellnessLiving has quickly emerged as one of the best business management options for fitness and wellness businesses.
Pros:
  • All-in-one business management platform provides everything you need to manage your business, without the need for add-ons or 3rd party integrations
  • Intuitive interface has a small learning curve, and requires no technical expertise
  • Popular among fitness and wellness businesses, but also has customers in a variety of industries that require online appointment booking, such as music schools
Cons:
  • As a result of the breadth of features it offers, some of them lack depth. For example, if you want more robust marketing capabilities, you may still want to consider purchasing 3rd party systems in addition
  • Newer company, so still developing certain functionality such as its new staff app, which can take time to get right
MINDBODY

MINDBODY

Gym Management Software Most Popular Overall
Rating:
Price: $125 per month
MINDBODY is the most popular membership management solutions for fitness-related businesses -- and for good reason, the software has one of the most comprehensive set of features in the industry. The comprehensive set of features may come with a steep learning curve, but those who invest the time to familiarize themselves with the software will be rewarded with the software’s powerful capabilities. Though MINDBODY can also be used by salons and spas, it’s most popular amongst fitness businesses.
Pros:
  • Has one of the most comprehensive sets of features in the industry
  • Built-in marketing capabilities -- businesses can increase their client base through MINDBODY’s mobile app, which allows users to find nearby fitness classes that use MINDBODY
  • Strong reporting capabilities -- software comes with more than 100 reports to identify areas for improvement and pinpoint sources of lost revenue
  • With 1,000+ employees, MINDBODY has the resources available to constantly evolve its product
Cons:
  • The software can have a steep learning curve
  • May include extraneous features that are unnecessary for your specific needs, which can decrease the usability compared to more lightweight products
  • The full feature set can get pricey with additional charges for certain functionalities, so it may not be a viable option for smaller, cost-conscious businesses
Wodify

Wodify

Gym Management Software Best for CrossFit
Rating:
Price: $79 per momth
Founded in 2012 and endorsed by decorated CrossFit athletes like Rich Froning, Wodify comes with a rich set of features that will appeal to box owners and athletes alike. Box owners can replace their existing whiteboards with the digital whiteboard kiosk provided by Wodify, which gives users a place to check in and view workout results. The software helps coaches create and schedule Workouts of the Day, while the full-featured member mobile app keeps users engaged and motivated even when they're not working out in your gym.
Pros:
  • Convenient drag-and-drop workout planning capabilities for creating and scheduling WODs.
  • Digital whiteboard keeps members engaged and motivated by displaying leaderboard stats of top-performing athletes (daily and all-time).
  • Built-in functionality for multi-location gyms or CrossFit boxes.
  • Member mobile app enables users to set up appointments, track workout progress, maintain a nutrition journal, and interact with other members.
Cons:
  • Currently does not enable users to create custom reports, but Wodify plans to add this capability.
  • Many CrossFit-specific features (Whiteboard, WOD creation, etc.) but currently none for other specialties like yoga and MMA.
Pike13

Pike13

Gym Management Software
Rating:
Price: $129 per month
Pike13 (formerly known as Front Desk) is a simple membership management solution serving a wide variety of service-based businesses, ranging from fitness studios to dance studios, and music schools. Though not designed solely for the fitness industry, many of Pike13’s clients are fitness businesses and the software has become one of the most popular solutions in the space. The interface is designed to be user friendly and have a lower learning curve compared to its competitors.
Pros:
  • Easy to use, with an intuitive design
  • Highly customizable -- creates a custom website (using a Pike13 subdomain) where users can access class schedules and purchase classes/memberships
  • Reduces the amount of work needed for registering new members, making reservations, signing forms, and processing payments
  • Offers custom-branded client app (for an additional fee)
Cons:
  • Younger company compared to other more well-established companies
  • Some users report wanting more robust reporting capabilities. However, Pike13 recently launched Insights, a powerful reporting dashboard, which is available for free to Pro and Enterprise users
  • Lacks point of sale capabilities
Zen Planner

Zen Planner

Gym Management Software
Rating:
Price: $120 per month
Trusted by over 5,000 fitness businesses, Zen Planner is a comprehensive web-based membership management solution designed for gyms, martial art schools, boutique fitness studios and boxes. The software includes all of the features necessary to manage and grow your fitness business, and is especially great for single-location fitness studios. We particularly like the unique social features of Zen Planner -- members can keep track of their workout progress through the software, and compare their performance against their peers. This unique social interactivity promotes a sense of community, and holds members accountable for their progress.
Pros:
  • Self-service features enable members to reserve classes online, record workout results, and manage billing
  • Member App allows members to interact and build community
  • Robust automated communication for prospect nurture campaigns, and retention emails
  • Automated billing with integrated payment processing
Cons:
  • Lacks multi-location support, so is mainly appropriate for single-location studios
  • Does not include nutrition tracking
  • Currently doesn’t support online coaching
EZFacility

EZFacility

Gym Management Software
Rating:
Price: Contact Vendor
Founded in 2003, EZFacility provides a comprehensive set of features for fitness businesses that are looking to streamline their everyday operations. One of the most impressive aspects of the software is that it gives gyms the chance to offer a custom branded mobile app for their members, without creating one from scratch. The software is also designed with sophisticated custom reporting capabilities that allow you to extract valuable insights about your most popular classes, best and worst revenue sources, peak gym hours, and more.
Pros:
  • Set up email marketing campaigns with more than 500 templates
  • Easily create schedules for personal trainers and instructors
  • Point-of-sale system helps you generate income from retail sales
  • Custom reports help you identify and analyze membership trends, retail revenue performance, and more
Cons:
  • Users report that billing for monthly packages or other special circumstances is overly complicated
  • Doesn't support the creation of family accounts, which would simplify billing/membership management
  • Currently only integrates with one credit card processor, Constellation
RhinoFit

RhinoFit

Gym Management Software
Rating:
Price: $57 per month
RhinoFit is a basic solution for small fitness businesses on a budget that need to manage memberships, schedule classes, and collect payment for services.
Pros:
  • Simple to set up and get started
  • Free plan for up to 20 members or $2500 in monthly billing
  • Provides the basic functionality needed to run your fitness business
Cons:
  • Scheduling calendar can become cluttered and difficult to read if you have lots of classes/appointments
  • Does not offer custom branding capabilities
  • Reports are severely lacking, with no customization options

Other Top Fitness Software

There are other top fitness software tools that solve problems for specific audiences. The solutions below are extremely popular with personal trainers, Crossfit gyms and other fitness studios.

PTminder

PTminder

Personal Trainer Software
Rating:
Price: $39 per month
PTminder is a top choice for personal trainers and boutique fitness studios looking for a lightweight software system to help them manage their business more efficiently, without breaking the bank. The user-friendly design allows trainers and clients to easily schedule classes, and access any relevant data in one central location. In addition, the client management capabilities help facilitate communication between trainers and clients, which plays an important role in retaining clients and reducing cancellations and no-shows. The software also allows trainers to create workout and nutrition plans using a large library of exercises and foods.
Pros:
  • Affordable, lightweight system designed specifically for personal trainers
  • Built-in messaging system ensures better communication between clients and trainers, and includes the ability to send automatic emails to reduce cancellations and no-shows
  • Advanced client management and profiling, including storage of personal info, waivers/questionnaires, assessments, booking history, active memberships/packages, transactions and messaging history
Cons:
  • While trainers can create workout and nutrition plans, clients cannot record or track their workouts or daily macros
  • Lacks some functionality you would find in full-featured gym management systems, such as advanced marketing capabilities
  • Point of Sale functionality does not allow for images to accompany products on the store page
Beyond the Whiteboard

Beyond the Whiteboard

CrossFit Software
Rating:
Price: $80 per month
Beyond the Whiteboard (BTWB) is an app and website designed for CrossFit users and box (gym) owners. The software helps users log workouts and key metrics while simplifying the process of building WODs (workout of the day) and assisting coaches in tracking member performance. While BTWB isn’t a complete gym management solution, it’s the perfect software for enhancing member fitness analysis and promoting a culture of improvement in your box.
Pros:
  • Provides complete analysis of a user’s fitness and lifestyle habits including sleep, nutrition, mobility, weaknesses, and more
  • Users can compare results against other box members and BTWB users worldwide
  • One of the most advanced workout tracking and program management software on the market for CrossFit athletes
Cons:
  • Not an all-in-one solution. BTWB must be implemented with other software to manage memberships, accept payments, payroll, and marketing, making it an expensive option for smaller gyms
  • The software can be overwhelming for first-time users due to the robust functionality and CrossFit-specific terminology
Bookeo

Bookeo

Online Scheduling Software
Rating:
Price: $14.95 per month
Bookeo is an online scheduling & reservation system appropriate for smaller fitness businesses and bootcamps.
Pros:
  • Enables members to book classes, make payments, and post class reviews online
  • Maintains complete client profiles and securely stores contact details, booking history, medical information, and more all in one accessible location
  • Seasonal businesses can freeze their account during the off-season and only pay 30% of the regular monthly subscription fee
Cons:
  • Lacks retail management feature and the ability to track inventory
  • Does not enable members to record and track fitness results online
  • Technical support is only provided via email, with no direct support line

Fitness Software FAQs

Fitness software is software that gym studios, personal trainers and other organizations use to streamline operations and grow membership. Many fitness software solutions offer a broad product suite that will help you with a variety of tasks. Others are point solutions that focus on specific tasks, such as tracking workouts or class scheduling.
In general, fitness software costs $15 to $130 per month. The price of fitness software depends on the number of users and the comprehensiveness of its feature suite.
The best fitness software for you depends on your budget and feature preferences. PTminder is ideal for personal trainers and boutique fitness studios who desire an affordable and lightweight solution. If you need a robust solution for broader business management, your best option is Glofox, WellnessLiving, or MINDBODY. Finally, Crossfit boxes should consider specialized solutions such as Wodify for gym management and BTWB for workout tracking.
MINDBODY is the most popular fitness software vendor on the market. MINDBODY services over 58,000 of businesses worldwide with about 35 million users.

The most common fitness studio software features are:

  • Automated Billing & Payment Processing: Members can pay bills online, which means you’ll get paid regularly and on time. Business managers can also track and manage payroll through software.
  • Marketing: Engaging potential or past clients through email or push notifications can be helpful in growing your client base. It’s also important to be able to advertise promotions or deals to attract new members, and increase awareness of your brand.
  • Scheduling: It's helpful to allow members to reserve spots in classes, or schedule personal training sessions online. Staff should also be able to easily access their schedules and understand how full their classes are.
  • Workout Tracking: Enable members to track their progress and celebrate personal records. Some platforms also provide leaderboards to give members a sense of how their performance compares to others, and to help motivate.
  • Point of Sale & Retail management: Track inventory and enable customers to purchase workout gear, snacks, and supplements on-line and in person.
  • Mobile App / Website: For members to book classes, check in, and track workouts, further helping you engage with your customers. Having a custom mobile app or website with your branding can be a great way to strengthen your brand and foster a sense of community with your members. Many of the top software solutions will also support integration with your existing website or Facebook page.
  • Reporting/Analytics: Track information about retention rates, membership growth, sales numbers, monthly revenue and gain valuable insights about how your business is doing.
  • Member Check-ins: Staff should be able to quickly check members in to their classes, or enable members to check themselves in so that they can get to their workouts faster.
Many of the top software providers enable members to book classes & appointments online. However, some providers will host these capabilities on their own web domain. This can divert traffic away from your website, which can potentially result in lost customers.
A custom mobile app for your business can be a great way to build your brand, and increase customer loyalty. Some software providers have a generic app that includes all businesses who subscribe to the software. This can be a powerful marketing tool, since if you're one of the businesses, any user who downloads the app can discover your business and sign up for classes. The downside is that if a user is searching for your business through the app, they can possibly discover one of your competitors and go there instead.
If you have different types of memberships or introductory offers, you'll want to make sure that your software can accommodate all of them and keep track of their balances. It can get complicated to manage complex membership types, and if your software can't support them, then this can introduce additional headaches.
If your business has multiple locations, you'll want to make sure that the software enables you to manage all of them from one centralized place. In addition, you'll want to be able to manage multiple schedules, and allow customers to visit various locations, while having their balances be updated accordingly. When analyzing reports, you'll want to be able to easily aggregate data across locations, and also analyze each location's performance individually. Some products charge extra for all of these capabilities, so you should factor that into the price.

Fitness Industry Research & Advice