Discover the best software for dentists. Our experts have spent hundreds of hours analyzing the most popular practice management systems, patient communication software, reputation management software & membership plan management tools.
Best Dental Practice Management Software
Dental practice management software is the primary software tool used to manage the day-to-day operations of dental practices. Dental practice management systems have been around for decades, and several good options exist in the market. Since it is the foundational technology for your practice, we recommend conducting a thorough vendor evaluation process to select the best practice management system for your dental practice. Read our comparison of the best dental practice management software.
CareStack is an all-in-one cloud-based dental practice management system that is ideal for dental practices with multiple locations. CareStack dental software comes with HIPAA-compliant, integrated modules for patient engagement, scheduling, charting, claims & billing, and business analytics. In a few short years, CareStack has emerged as a leader in dental practice management, and has a great reputation for being extremely customer-focused – over half of its new features are recommendations from existing customers. The company is in over 500 locations and is growing rapidly.
Practice Management SoftwareMost Popular Cloud Software
Price: $280 per month
Planet DDS is one of the industry’s pioneers in purely cloud-based dental practice management software. Whereas many traditional dental software companies only recently began to develop cloud-based offerings, Planet DDS has been developing its solution on the cloud for over a decade, making its flagship software, Denticon, one of the most mature, full-featured cloud-based practice management software solutions on the market.
Practice Management SoftwareBest On-Premise Software
Price: $159 per month
For roughly $100/month, Open Dental offers many of the time-saving and paperless features that users typically look for in dental practice management software: insurance claim validation, business-critical reports, powerful scheduling and charting capabilities, and much more. However, one feature that distinguishes Open Dental from other players in the industry is that it gives users full access to their practice's database, which enables users to create powerful custom reports and queries. Open Dental does minimal advertising, but has gained popularity throughout the dental community just from word of mouth.
Cloud-based solution helps you access data from anywhere, and simplifies the process of adding new locations to your practice
Ascend's charting and note-taking is an improvement from Dentrix G7
Dentrix Ascend includes an open API that your team can use to build custom functionality on top of the core application
Patient engagement module does not include advanced features like review solicitation, email marketing, and robust two-way texting. SoftwarePundit was notified that these features are in beta testing, and will be released in the near future.
At $700 per month, Dentrix Ascend is priced as a premium product
Practice Management SoftwareBest for Solo Practices
Price: $350 per month
As one of the first companies to specialize in purely cloud-based dental practice management software, Curve Dental is one of the most modern solutions on the market. The software is purely web-based, so both Mac and PC users will be able to use it —- many locally hosted solutions are PC-oriented, so this is an especially nice perk for Mac users. Dentists with busy lives outside of the office will appreciate that the software can be accessed from anywhere with an Internet connection.
Practice Management SoftwareMost Popular for Dental Universities
Price: Contact vendor
Though axiUm is designed to be used in academic settings, it has all of the basic functionality that you'd expect from a dental practice management system, including scheduling, EHR, dental charting, insurance coverage, and treatment planning. However, there are some unique features such as clinical evaluations, as well as integration with coursework, that make axiUm a better choice for dental universities compared to other commercial practice management systems.
DentiMax is a popular dental practice management software solution that includes a comprehensive set of features to help optimize your practice, and help you shift toward a paperless practice. The company has been around for over 12 years and as a result, has acquired a substantial, loyal customer base. DentiMax offers a cloud-based solution as well as an in-office, locally hosted option.
Has been on the market for over 12 years, making it one of the most experienced players in the industry
Image sensors are integrated with patient charts
Available as a cloud-based solution as well as a locally hosted/installed option
Full-featured appointment book offers scheduling-focused features, but also links to patient information (ledger, insurance, etc.) and revenue-related data for a comprehensive view of your practice
Local version only supports Windows PCs and tablets, though the Cloud version works for both Macs and PCs
Infrequent software updates (~once every 18 months). This may be a function of having a mature product that has been iterated on for over 12 years
Best Patient Engagement Software
Patient communication software improves patient engagement before & after appointments and helps build your practice's online presence. One of the top features, appointment reminders, have been shown to reduce no-shows by as much as 40%. The benefits of patient communication software include increased practice revenue, as well as saved time for your administrative & marketing personnel. Read our comparison of the best dental patient communication software.
Doctible is a cloud-based patient engagement platform used by thousands of dental and medical practices. The platform comes with several software tools that help practices automate patient communication, improve their patient experience, and grow their businesses. Specific modules on the platform include a website chatbot, online scheduling, appointment reminders, email & text messaging, online forms, payment processing, online reviews, and patient recalls.
NexHealth is a patient experience management platform used by thousands of dental and medical professionals to grow their practices. NexHealth's platform includes all the necessary tools to manage the patient experience end-to-end: email & text messaging, online reviews, appointment scheduling, online forms, appointment reminders, recalls and reporting.
Adit is a patient engagement software platform built to help dental practices grow. Adit's platform includes several of the most valuable patient engagement tools, and it's pricing is the most aggressive in the market. Overall, we recommend Adit to any dental practice that wants to improve its digital patient experience without breaking the bank.
Capable of identifying patients with unscheduled procedures based on their treatment plans, and automatically messaging those patients
Online patient portal helps streamline the patient experience
Best microsite (Patient Connect 365) compared to its competitors
Only offers online appointment requesting capabilities, as opposed to end-to-end online appointment scheduling. However, many practices enjoy having this control over their schedule, and the flexibility that this provides
Limited integrations (though it supports some of the most popular systems)
Solutionreach (formerly known as Smile Reminder) is a popular patient communication system used by over 25,000 customers in the medical industry, and is especially popular among dentists and optometrists.
PracticeMojo is a cloud-based patient engagement platform used by over 1,600 dental practices. It's features include an automated appointment reminders, marketing campaigns, two-way text messaging, patient recalls, call pops and patient reviews. Overall, we recommend PracticeMojo to dental practices that need the tools it provides, and value saving a few hundred dollars per month.
Powerful paperless forms that integrate directly with your practice management system
Also includes patient recall, automated appointment reminders, and intra-office communication
Patient flow dashboard tracks each step in the patient visit, which allows your team to improve inefficient workflows
Only integrates with Dentrix, Eaglesoft, PracticeWorks and Open Dental
You must call YAPI to upload forms each time they're updated
Full-featured tool can be difficult to use and has a moderate learning curve
Best Reputation Management Software
Reputation management software was built to help businesses generate and distribute positive customer feedback. These positive customer reviews are shared to review platforms such as Google and Facebook, which makes it easier for new patients to discover your practice. Reputation management software also includes tools to help you manage your business listings, have two-way text message conversations with patients, web chat and send customer surveys.
BirdEye is a popular reputation management platform used by thousands of businesses to improve their online presences and attract new customers. The platform includes several tools that help you reach and engage customers including business listing management, online review generation, two-way text messaging, customer surveys and a mobile application. BirdEye integrates with all major review platforms and the top ERP, PMS, POS, and CRM systems.
Podium is an Interaction Management™ Platform used to generate and manage online reviews, streamline customer interactions through messaging, and monitor customer sentiment. The company has over 45,000 customers in healthcare, home services, retail, auto services, professional services, and hospitality.
Swell is a reputation management platform built specifically for the dental and medical industries. The platform helps practices generate & manage online reviews, communicate with patients, and measure patient satisfaction. Swell integrates with the major practice management systems including Dentrix, Eaglesoft, and Open Dental.
Includes valuable features for dental & medical practices such as the ability to trigger campaigns for individual clinicians & operatories
Rapidly adding features to the platform including an integration with Facebook Messenger & a mobile app
Priced at a fraction of the cost of more mature reputation management systems
Does not have all the minor features found in more mature alternatives
Can only personalize messages with patient name, business name & location data
Does not offer benchmarking to see how your practice is performing relative to competitors
Best Dental Membership Plan Management Software
Dental membership plans are subscriptions for discounted treatments that are offered directly to patients. There are significant benefits of offering membership plans at your practice. A membership plan adds recurring revenue to your practice, attracts uninsured patients, improves patient loyalty, and reduces dependency on insurance. Dental membership plan software is built to help you efficiently managing your membership program. Read our comparison of the best dental membership plan software.
DentalHQ is a cloud-based membership management software used by thousands of practices of all sizes. This platform is designed to help you run a successful membership program, so you can attract uninsured patients, improve patient loyalty, and reduce your dependency on insurance companies. With DentalHQ, you can create and manage customizable membership plans that you can offer directly to your patients.
Kleer is a cloud-based membership plan management software used by over 3,500 dentists in all 50 states. With its easy-to-use practice portal, you can create personalized care plans that attract new memberships and foster patient loyalty. Kleer also offers a variety of helpful features including membership tracking, automated electronic payment processing, custom marketing, and basic reporting.
Membership plans are highly customizable to fit your practice’s and your patient’s needs
Kleer uses its proprietary algorithm to help you optimize your plan's subscription pricing
Kleer's growth team actively monitors your plan's performance and helps you increase membership enrollment
No integration with practice management software
The price of Kleer might not be worthwhile for smaller practices that are able to manage dental membership plans themselves
Best Appointment Scheduling Software
Appointment scheduling software was built to help dental practices manage their appointment calendars and increase appointment volume. The core features found in this type of software are online appointment schedulers that you can embed directly on your practice’s website, the ability to schedule different types of appointments with each dentist, and patient appointment reminders. Many practice management systems have appointment scheduling modules, but practices commonly purchase these tools to improve their ability to streamline appointment management.
LocalMed is our top choice for dentists looking to enable online appointment scheduling in their practice. It's the only system on the market that automates every step of the scheduling process, from appointment request to confirmation.
Zocdoc is a popular online appointment scheduling system that is widely used in dentistry and across the healthcare industry. Patients use the platform to discover doctors in their area, read other patient reviews, and to schedule appointments.
Enables patients to discover your practice and book appointments online
Saves patients and staff time by automating appointment reminders
Solicits reviews to be posted onto your Zocdoc profile, which is a reputable site that adds to your web reputation
The system makes it easy for patients to cancel appointments, which can potentially result in more last-minute cancellations
Stiff competition with other dentists on the platform
Must manually confirm and enter appointments into your practice management system
Other Top Dental Software
Dental practices commonly use several other software tools to support operations. We have listed the most popular solutions in the list below. This includes online appointment scheduling software, dental practice analytics, and dental marketing software.
Dental Intelligence is a popular web-based analytics platform that provides dental practices with easily digestible reports and dashboards. By aggregating each practice's relevant metrics in one convenient location, Dental Intelligence enables thousands of dentists to make actionable, data-driven decisions that help patients receive better care.
Simplifeye's webchat is powered by an expert chat team that responds to any inquiry on your website in less than 8 seconds
Simplifeye's tool converts 2-4% of website visitors into appointments, which translates to an average of 7-10 new appointments per month
Simplifeye’s analytics dashboard with detailed information about Simplifeye's activity and impact
Product integrates with four top practice management systems, but if you don't use these you won't be able to schedule directly into your PMS
Simplifeye is laser-focused on web chat, scheduling, and telehealth, which means it does not have as broad of a range of features found in different type of tools
All web chats are managed by Simplifeye's team, which means you give up some control of customer engagement
Dental Software FAQs
Dental software is used by dental practices to improve the efficiency of their day-to-day operations. Dental software supports back office processes such as billing & invoicing, front office processes like patient engagement, and clinical processes such as treatment planning. The software can be hosted on-premise, or in the cloud.
Dental practices use several types of software on a daily basis. Here's the most popular types of dental software:
Practice management software
Patient engagement software
Reputation management software
Dental membership plan management software
Dental imaging software
Dental software costs $100s to $1000s of dollars per month depending on the size of your practice. For a single location, practice management systems start at about $200 per month. Patient engagement systems cost $300-400 per month per location. Reputation management systems start at $299 per month.
The best dental software depends on your practice and preferences. Many dental practices prefer well-known, tested solutions like Dentrix and Eaglesoft. Newer, innovative practices might have a preference for cloud-based systems like Denticon or open systems like Open Dental. The patient engagement market is similar – Solutionreach and Lighthouse 360 are well-established, popular solutions, while Doctible and NexHealth are newer, more modern systems.
The most popular dental software applications are BirdEye, Dentrix, Eaglesoft, Podium, and Solutionreach. Each of these software applications has over 10,000 customers.
On-premise dental software is software that is hosted locally at a dental practice. Practices typically host on-premise software using a server or server room. In many cases, they choose to hire an IT consultant to manage on-premise software. Some experts believe on-premise software is safer and more reliable than cloud-based software, although this is debatable. On-premise software is also more challenging to update than cloud-based software.
Web-based dental software is software that is hosted in a centrally managed database and accessed using the Internet. It is also known as cloud-based software. Web-based software is easier to manage and update than on-premise software. Starting with Salesforce, there has been a macro shift in the software industry towards web-based, subscription software.