Once you've decided that patient communication software is a worthwhile investment for your dental practice, you'll want to compare some of the top options on the market. These popular dental patient communication systems can be used for two-way texting, dental appointment reminders, patient recalls and more. Learn about the important differences between the dental software systems below.
Here's a side-by-side comparison of many of the systems we discussed.
|Set-up Fee||$299||$299, often waived||$399, often waived||$0||$0||$0|
|Owned by||Yodle (Web.com)||Intuit||Private||Private||Private||Private|
|Patient Reviews||YES, rateabiz.com||YES, Demandforce Local||YES, Solutionreach site||YES, PracticeMojo site||YES, Patient Connect 365||NO (being developed)|
|Sync Frequency||10 minutes||As often as every 5 minutes||Configurable, 3x/day recommended||Hourly||?||?|
|Industries||Dental (field work as well, but separate product)||Dental, medical, spa & salon, automotive, veterinary||Dental, medical, spa & salon||Dental||Dental||Dental|
|Users||11,000+ Dental Clients||30,000 + Businesses (all industries)||100,000+ Healthcare Professionals||?||Thousands||3,500+ Dentists|
|Postcards||YES||YES, $.79/card||NO||100/month free, $.54/card afterwards||YES||YES|
|Family Messages (1 message per family)||YES||YES, for emails but not texts||YES||YES||YES||?|
|Email Reminder / Newsletters||YES||YES||YES||YES||YES||YES|
|PMS Integrations||Most major PMS, full list here.||Most major PMS, full list here.||?||Dentrix, EasyDental, Eaglesoft, Open Dental, Softdent, PracticeWorks||Open Dental, Eaglesoft, Dentrix, PracticeWorks||Open Dental, Dentrix, Eaglesoft|
Patient Communication Software FAQs
Patient engagement software is used by thousands of dental and medical practices. The software helps practices automate patient communication, improve their patient experience, and grow their businesses. Specific patient engagement modules include a website chatbot, online scheduling, appointment reminders, email & text messaging, online forms, payment processing, online reviews, and patient recalls.
For dentists, we believe that Doctible, NexHealth, Weave and Lighthouse 360 are the best patient engagement solutions.
Patient communication software typically costs between $300 to $500 per location per month. Some solutions sell individual modules starting at $100 per month, and most companies offer discounts for purchasing annual contracts.