Best Dental Patient Communication Software

Once you've decided that patient communication software is a worthwhile investment for your dental practice, you'll want to compare some of the top options on the market. These popular dental patient communication systems can be used for two-way texting, dental appointment reminders, patient recalls and more. Learn about the important differences between the software systems below.

Doctible

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  • Doctible Pricing: $100 to $500 per month per location depending on the products you purchase.
  • Practice Management Software Integrations: Integrates with most major systems, including Dentrix, Eaglesoft, Softdent, Open Dental.
  • Doctible Overview: Doctible is a cloud-based patient engagement platform used by thousands of dental and medical practices. It differentiates itself from other solutions by offering a wide range of patient engagement tools that can be purchased in a modular fashion. Your practice can discuss the various Doctible modules with their team, and decide to only purchase those that you need.
  • Read our in-depth Doctible review

NexHealth

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  • NexHealth Pricing: $300 to $550 per month per location depending on the product package you purchase.
  • Practice Management Software Integrations: Integrates with over 30 systems, including Denticon, Dentrix, Eaglesoft, Softdent, Open Dental.
  • NexHealth Overview: NexHealth is a cloud-based patient engagement platform used by thousands of dental and medical practices. It differentiates itself from other solutions by offering a fully integrated set of numerous tools. This includes online booking, appointment reminders, email & text messaging, online forms, payment processing, recalls, no-show & cancellation management, and telehealth.
  • Read our in-depth NexHealth review

Lighthouse 360

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  • Lighthouse 360 Pricing: $329/month, $299 set-up fee, free demo.
  • Practice Management Integrations: Virtually every major dental practice management system is supported.
  • Lighthouse 360 Overview: Lighthouse 360 is designed specifically for the dental industry and requires no contract, whereas other competitors like Demandforce and Solutionreach have year-long contracts. It syncs with practice management software every 10 minutes. You can customize your messaging schedule, so that you can send multiple messages (with varying content) for an appointment until a patient confirms, in case the patient forgets to respond to previous messages.
  • Read our in-depth Lighthouse 360 review

Weave: Best System with VoIP Integration

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  • Weave Pricing: $399/month, $750 set-up fee, free demo.
  • Practice Management Integrations: Dentrix, Eaglesoft, Open Dental, SoftDent, PracticeWorks.
  • Weave Overview: Weave is a unique patient communication system that is known best for its ability to integrate its VOIP phone system with your dental practice management software. As a result of this powerful integration, your front desk staff can become more productive on the phone, and immediately pull up all relevant patient information through the system whenever a patient calls in. This saves your staff time, but it can also result in an impressive patient experience. This is all in addition to offering the capabilities that you can find in other patient communication systems.
  • Read our in-depth Weave review

Solutionreach

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  • Solutionreach Pricing: $379/month, $399 set-up fee (typically negotiated/waived), free demo. Long-term (year+) contract.
  • Practice Management Software Integrations: Integrates with most major systems, including Dentrix, Eaglesoft, Softdent, Open Dental, Denticon, Curve Dental.
  • Solutionreach Overview: Can customize phone calls using your own voice, as opposed to using a generic voice that comes with the system. Users find that this adds a personal touch to the phone calls, and makes it more likely that patients will listen to the call. Offers powerful add-on modules, such as Conversations (2-way messaging), and LimeLight (online appointment scheduling) for additional fees.
  • Read our in-depth SolutionReach review
Special offer for SoftwarePundit readers: Receive a $25 Amazon Gift Card when you sign up for a free demo through our referral link, and a $250 Visa Gift Card when you become a Solutionreach user.

Demandforce

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  • Demandforce Pricing: $399/month, $299 setup fee (often waived). Requires long-term (year+) contract.
  • Practice Management Software Integrations: Most major practice management systems.
  • Demandforce Overview: Very popular system across multiple industries, with over 30,000 businesses using it. "Fast Sync Technology" enables the system to sync with your PMS as often as every 5 minutes.
  • Read our in-depth Demandforce review

RevenueWell

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  • RevenueWell Pricing: $339/month, no set-up fee, no long-term contract.
  • Practice Management Software Integrations: Open Dental, Eaglesoft, Dentrix, PracticeWorks
  • RevenueWell Overview: No long-term contract. Designed specifically for dentistry. Capable of identifying unscheduled procedures from treatment plan, and sending follow-up emails to schedule treatments. Provides an online patient portal through Patient Connect 365.
  • Read our in-depth RevenueWell review

OperaDDS

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  • OperaDDS Pricing: $299/month for the full communications system. No set-up fee or long-term contracts.
  • Practice Management Software Integrations: Integrates with Dentrix, Eaglesoft, and Open Dental, but only need integration for Recare module (recall capabilities). Intra-office communication modules don't require PMS integrations.
  • OperaDDS Overview: All-in-one communication system -- includes patient communications / recare, as well as intra-office communication capabilities. None of the other systems listed include both patient communications as well as intra-office communication capabilities.
  • Read our in-depth OperaDDS review

PracticeMojo

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  • PracticeMojo Pricing: $255/month, no set-up fee, no long-term contracts.
  • Practice Management Software Integrations: Dentrix, EasyDental, Eaglesoft, Open Dental, Softdent, PracticeWorks
  • PracticeMojo Overview: Designed specifically for the dental industry. Advanced plans come with 100 free postcards per month, and 1-2 ready-to-go Facebook posts each week. PracticeMojo is about 15% cheaper than other systems, with similar functionality.

Here's a side-by-side comparison of many of the systems we discussed.

Lighthouse 360DemandforceSolutionreachPracticeMojoRevenueWellOperaDDS
Monthly Price$329$399$379$255$299$299
Set-up Fee$299$299, often waived$399, often waived$0$0$0
Long-Term ContractNOYESYESNONONO
Owned byYodle (Web.com)IntuitPrivatePrivatePrivatePrivate
Patient ReviewsYES, rateabiz.comYES, Demandforce LocalYES, Solutionreach siteYES, PracticeMojo siteYES, Patient Connect 365NO (being developed)
Sync Frequency10 minutesAs often as every 5 minutesConfigurable, 3x/day recommendedHourly??
IndustriesDental (field work as well, but separate product)Dental, medical, spa & salon, automotive, veterinaryDental, medical, spa & salonDentalDentalDental
Users11,000+ Dental Clients30,000 + Businesses (all industries)100,000+ Healthcare Professionals?Thousands3,500+ Dentists
Intra-office CommunicationsNONONONONOYES
Two-way TextsYESYESYESYESYESYES
PostcardsYESYES, $.79/cardNO100/month free, $.54/card afterwardsYESYES
Family Messages (1 message per family)YESYES, for emails but not textsYESYESYES?
Email Reminder / NewslettersYESYESYESYESYESYES
PMS IntegrationsMost major PMS, full list here.Most major PMS, full list here.?Dentrix, EasyDental, Eaglesoft, Open Dental, Softdent, PracticeWorksOpen Dental, Eaglesoft, Dentrix, PracticeWorksOpen Dental, Dentrix, Eaglesoft

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