Best Field Service Management Software 2020

Housecall Pro vs. Jobber

Is Housecall Pro or Jobber the better solution for you? This in-depth, feature-by-feature breakdown will help you select the best field service management tool to help grow your business.

Home service businesses use field service management software to improve the customer experience and optimize field operations. There are a variety of field service management (FSM) solutions available, which makes it difficult to select the best solution for your business.

However, if you're reading this article, then you're on the right path. Housecall Pro and Jobber are two popular field service management solutions used by thousands of businesses each. This guide analyzes the differences between the two vendors, and explores their unique features, to help you choose the best tool for you.

Comparison Summary

Housecall Pro and Jobber are both popular field service management solutions used by thousands of home service businesses. Both solutions include the core set of features that service businesses need including online booking, quote management, scheduling, a mobile application, and invoicing.

Housecall Pro and Jobber offer similar functionality. The biggest difference between them is their unique nice-to-have features. Housecall Pro includes built-in email & postcard marketing and two-way texting on mobile. Jobber includes an online customer portal and automated quote follow-ups.

When comparing the two, it's best to focus on the unique tools offered by each vendor, and the subscription prices. Here's a quick test to determine which solution is best for you:

You'll prefer Housecall Pro if:

  • You desire built-in email & postcard marketing
  • You want to allow customers to send ACH transfers
  • You want a tool to manage two-way text conversations with customers

Try Housecall Pro Today

You'll prefer Jobber if:

  • You want to offer your clients an online customer portal
  • Automated quote follow-ups are a must-have feature
  • You want the more affordable solution

Try Jobber Today


Table of Contents

Housecall Pro & Jobber Price Comparison

Housecall Pro and Jobber are both priced as monthly subscriptions. In general, Jobber is slightly more affordable than Housecall Pro. Both solutions offer a 15-35% discount for the upfront purchase of an annual plan.

Housecall Pro Pricing Details

Housecall Pro pricing ranges from $65 to $229 per month. The company offers a 15% to 30% discount for annual contracts that are paid upfront. Here’s an overview of Housecall Pro’s pricing plans:

Start plan
  • $65 per month
  • $49 per month under annual contract
  • 1 user
Grow plan
  • $149 per month
  • $109 per month under annual contract
  • Up to 5 users
Manage plan
  • $229 per month
  • $199 per month under annual contract
  • Up to 9 users
XL plan
  • contact vendor
  • 100+ users

Jobber Pricing Details

Jobber pricing ranges from $39 to $249 per month. The company offers a 25% to 35% discount for annual contracts that are paid upfront. Here’s an overview of Jobber’s pricing plans:

Core plan
  • $39 per month
  • $29 per month under annual contract
  • 1 user
Connect plan
  • $129 per month
  • $99 per month under annual contract
  • Up to 7 users
Grow plan
  • $249 per month
  • $199 per month under annual contract
  • Up to 30 users

Housecall Pro & Jobber Feature Comparison

Housecall Pro and Jobber are both useful solutions that offer similar functionality. Both platforms include the core set of FSM features including online booking, quote management, scheduling, mobile applications, and invoicing.

However, as the table below shows, each platform offers features not found in the other solution. Housecall Pro offers built-in email & postcard marketing and two-way texting on mobile. Jobber offers a Client Hub and automated quote follow-ups.

For a full analysis of their features, read our Housecall Pro and Jobber reviews.

FeatureHousecall ProJobber
iPhone SupportYesYes
Android SupportYesYes
Online BookingYesYes
Quote ManagementYesYes
Automated Quote Follow-upNoYes
Client ManagementYesYes
Email MarketingYesYes (add-on)
Postcard MarketingYesNo
Online Customer PortalNoYes
Drag-and-drop CalendarYesYes
GPS TrackingYesYes
Recurring Job SchedulingYesYes
Mobile ApplicationYesYes
Two-way texting to clients on MobileYesNo
InvoicingYesYes
ACH TransfersYesNo
Automated InvoicingYesYes
Automated Invoice RemindersYesYes
Robust IntegrationsYesYes
ReportingYesYes

Housecall Pro's Unique Features

Housecall Pro offers several features not found in Jobber. It's important to understand the features below to determine if Housecall Pro is ideal for your business.

Marketing Automation

Housecall Pro offers email and postcard marketing automation which are effective for improving customer retention and soliciting reviews. Housecall Pro allows you to automatically send emails before and after each job. Additionally, you can create ongoing email and postcard marketing campaigns on this platform.

Jobber offers email marketing through their integration with Mailchimp in their most expensive subscription plan. However, this would require an additional subscription to Mailchimp’s service.

Two-way Texting on Mobile App

Housecall Pro and Jobber are both equipped with text messaging capabilities. However, only Housecall Pro allows you to conduct two-way texting conversations with customers through their mobile application.

Jobber's Unique Features

Jobber offers several features not found in Housecall Pro. It's important to understand the features below to determine if Jobber is ideal for your business.

Client Hub

Jobber includes a feature called the Client Hub, an online portal that allows your customers to connect with your business. In the Client Hub, customers can:

  • Approve quotes
  • Check appointment details
  • Pay invoices & deposits
  • View receipts
  • Request additional work

If your business receives a high volume of recurring work, implementing the Client Hub is an effective way to reduce your administrative burden. The Client Hub acts as a self-serve customer service center where clients can make payments and check appointment details, so they are less likely to contact your office staff.

Automated Quote Follow-ups

Both Jobber and Housecall Pro offer a variety of automation features for online booking, invoicing, and customer retention. However, only Jobber offers automated quote follow-ups.

Automated quote follow-ups is a useful feature that helps increase your quote conversion rate. Jobber tracks the statuses of the quotes you have sent. If a potential client doesn’t respond to a quote in a set amount of time, Jobber will automatically send a follow-up text and email.

Bottom Line

Housecall Pro and Jobber are both popular field service management solutions that can help most small-to-medium service businesses automate and optimize key tasks. Both include the core set of features found in most FSM software including online booking, quote management, scheduling, a mobile application, and invoicing.

The key difference between the two solutions are their unique nice-to-have features:

  • Housecall Pro offers built-in email & postcard marketing and two-way texting on mobile.
  • Jobber includes an online customer portal and automated quote follow-ups.

If you’re interested, visit Housecall Pro or Jobber today to get started.

Lloyd Park

Lloyd Park is a Junior Research Analyst at SoftwarePundit, where he conducts in-depth analyses of software markets and products. Lloyd also has experience managing the development of software platforms and is an expert in content production & media software.

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