This introduction to field service management software will help you understand what it is, and if it’s necessary for your business. We...Read More >
Highest Rated Field Service Management Software
ServiceTitan is a popular field service management solution used by over 4,400 service businesses and over 100,000 contractors. ServiceTitan initially was used in electrical, HVAC, and plumbing, but now serves a variety of industries including garage door, chimney sweep, and pool service. ServiceTitan is best for large businesses that are willing to invest in a robust system to differentiate themselves from competitors.
FieldEdge is a popular field service management solution used by thousands of service businesses and over 15,000 active customers. About 90% of FieldEdge’s customers are in the electrical, HVAC, and plumbing industry. FieldEdge is an advanced solution that is best suited for large service businesses with more than 25 trucks, and are willing to pay a premium for a robust product.
Jobber is a popular field service management solution used in various industries including HVAC, cleaning, landscaping, plumbing, and tree care. This solution includes the core set of features found in most FSM solutions, and offers several advanced automation and scheduling tools. Jobber is ideal for service businesses with a high volume of recurring jobs.
Workiz is a field service management solution used by over 43,000 service professionals. This solution specializes in a variety of industries including appliance repair, carpet cleaning, junk removal, and locksmith. Workiz is best for small to medium-sized on-demand service businesses with less than 16 employees.
Housecall Pro is a widely-used field service management solution adopted by over 15,000 home service businesses nationwide. Businesses that use Housecall Pro are typically in the cleaning, electrical, HVAC, and plumbing industry. Its easy-to-use interface and robust mobile application makes makes Housecall Pro an attractive option for most small-to-midsize home service businesses.
ServiceM8 is a field service management solution that includes essential FSM features including online booking, quote management, scheduling, a mobile application, and invoicing. This solution is used by field service organizations in a variety of industries including electrical, locksmith, pest control, plumbing, and pool service. ServiceM8 is best suited for businesses with 1 to 30 team members that book a high volume of short-term jobs.
Service Fusion is a field service management solution that is used by over 4,000 service companies nationwide. This solution is used in various industries including appliance repair, electrical, HVAC, and locksmith. Service Fusion is an ideal choice for small to medium service businesses that desire an FSM solution that includes unlimited users and offers a call center software add-on.
Field Service Management Software Prices
Field service management software prices range from ten to hundreds of dollars per user per month. Here are details that will help you compare prices for the most popular all-in-one field-service-management software platforms.
|Software Vendor||Starting Monthly Price||Free Trial||Key Information|
|ServiceTitan||$398 per user||No|
|FieldEdge||$125 per user||No|
|Jobber||$49 per user||Yes|
|Workiz||$65 per user||Yes|
|Housecall Pro||$65 per user||Yes|
|ServiceFusion||$99 per user||No|
Field Service Management Software FAQs
Field service management software is used by service businesses to automate and optimize their day-to-day operations. FSM software helps service businesses grow by helping them market their services, foster communication between office staff & field technicians, and improve customer experience.
Field service management solutions are versatile systems that can be used in a variety of industries. Here is a list of industries where businesses use field service management software:
- Carpet Cleaning
- Commercial Cleaning
- Electrical Contracting
- Janitorial Services
- Lawn Care
- Locksmith Services
- Pest Control
- Pool & Spa Services
- Window Cleaning
In general, field service management software pricing ranges from $30 to $300 per month. Pricing typically depends on the number of users accessing the platform, the volume of jobs managed per month, and the breadth of features included in the solution.
The best field service management software for you will depend on your budget, desired features, and the size of your business. In general, here is a breakdown of the best FSM solution for each customer segment.
- Jobber is ideal for small-to-medium businesses with a high volume of recurring jobs
- ServiceM8 is best suited for small-to-medium businesses with a high volume of short-term jobs
- Service Titan is best for medium-to-large organizations that desire advanced features
The most popular field service management solutions are Jobber and Service Titan. These solutions have tens of thousands of customers each.
The most common field service management software features are:
- Android and iPhone support
- Automated reminders
- CRM tool
- Drag-and-drop calendar
- Email reminders
- GPS tracking
- Mobile application
- Online booking
- Quote management
- Recurring job scheduling
- Third-party integrations
- Two-way texting
Field Service Management Industry Research & Advice
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