Best Field Service Management Software 2022

Field service management (FSM) software is a tool that helps service businesses operate more efficiently. This includes electrical, garage, HVAC, landscape, lawn, pest control, pumbling, and water treatment businesses. FSM software helps CSRs and field technicians complete time-consuming and tedious tasks, like managing inventory, dispatching, and tracking time spent on the job. FSM solutions are cloud-based, so field technicians can access the platform remotely on their mobile device.

Businesses of all sizes use FSM software. Some FSM solutions, like Jobber, are better for SMBs. These solutions are moderately advanced and more affordable than other solutions, like ServiceTitan. ServiceTitan is an expensive tool that offers an advanced feature suite, and is best for large companies. Read our full introduction to field service management software.

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Field Service Management Software Prices

Field service management software prices range from ten to hundreds of dollars per user per month. Here are details that will help you compare prices for the most popular all-in-one field-service-management software platforms.

Software VendorStarting Monthly PriceFree TrialKey Information
ServiceTitan$398 per userNo
  • Annual contract required
FieldEdge$125 per userNo
  • FieldEdge charges an implementation fee
Jobber$69 per userYes
  • Annual contract discount: 12% to 29%
Workiz$65 per userYes
  • Annual contract discount: 17% to 21%
Housecall Pro$65 per userYes
  • Annual contract discount: 15% to 30%
ServiceM8$9Yes
  • Pricing is based on number of users
ServiceFusion$99 per userNo
  • Minor discount for long-term contracts

Field Service Management Software FAQs

Field service management software is used by service businesses to automate and optimize their day-to-day operations. FSM software helps service businesses grow by helping them market their services, foster communication between office staff & field technicians, and improve customer experience.

Field service management solutions are versatile systems that can be used in a variety of industries. Here is a list of industries where businesses use field service management software:

  • Carpet Cleaning
  • Commercial Cleaning
  • Electrical Contracting
  • HVAC
  • Janitorial Services
  • Lawn Care
  • Locksmith Services
  • Painting
  • Pest Control
  • Plumbing
  • Pool & Spa Services
  • Window Cleaning

In general, field service management software pricing ranges from $30 to $300 per month. Pricing typically depends on the number of users accessing the platform, the volume of jobs managed per month, and the breadth of features included in the solution.

The best field service management software for you will depend on your budget, desired features, and the size of your business. In general, here is a breakdown of the best FSM solution for each customer segment.

  • Jobber is ideal for small-to-medium businesses with a high volume of recurring jobs
  • ServiceM8 is best suited for small-to-medium businesses with a high volume of short-term jobs
  • Service Titan is best for medium-to-large organizations that desire advanced features

The most popular field service management solutions are Jobber and Service Titan. These solutions have tens of thousands of customers each.

The most common field service management software features are:

  • Android and iPhone support
  • Automated reminders
  • CRM tool
  • Drag-and-drop calendar
  • Email reminders
  • GPS tracking
  • Invoicing
  • Mobile application
  • Online booking
  • Quote management
  • Recurring job scheduling
  • Reporting
  • Third-party integrations
  • Two-way texting

Field Service Management Industry Research & Advice

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