Best Video Conferencing Software 2021

Microsoft Teams Competitors & Alternatives

Are you considering Microsoft Teams for your company’s video conferencing platform? Before choosing a software, it’s important to learn about other video conferencing software platforms for small businesses.

The top six Microsoft Teams alternatives are listed below, along with valuable insights about their features, pricing, and usability.

The information in this article is based on our research, interviews with customers of the platforms, and dozens of hours hand-testing each platform. The details of our review process can be found in this description of our research methodology.

Microsoft Teams is a popular video conferencing solution among businesses who already use Microsoft products. It’s incredibly user-friendly, offers fantastic value for the price, and is equally beneficial for freelancers and enterprise businesses alike.

Microsoft Teams was rated among the top video conferencing solutions in our category. This is due to its value as one of the apps in the Office 365 suite and the high-quality free plan.

There are six video conferencing tools we believe are worth consideration before you choose Microsoft Teams. They differentiate based on participant limits, webinar features, and additional capabilities. It’s important to understand who each solution was built for as that will dictate how well each tool will mesh with your business.

For example, businesses that already use Google products should opt for Google Meet, while larger businesses that want the most advanced webinars should consider Zoom.

Here’s a breakdown of our review criteria. We rate each software tool based on their features, usability, pricing, and customer support availability. This is how Microsoft Teams’s competitors rank in each category.

Software CompanyAnalyst RatingFeaturesUsabilityPricingCustomer Support
Microsoft Teams9110898
Google Meet89810108

Throughout this article, we’ll provide a comprehensive overview of Microsoft Teams and list the most popular competitors and alternatives for you to consider. For a more in-depth description of the platform and features, read the full Microsoft Teams review.

Table of Contents

Microsoft Teams’s Top Features

Microsoft Teams has a full suite of video conferencing features and advanced webinars. The free plan is better than Zoom’s or Webex’s, and Microsoft Teams is more user-friendly than Skype.

Microsoft Teams FeatureDescription
Meeting Time LimitThe free version of Microsoft Teams allows hour-long meetings. This is more than both Zoom and Webex offer, which is 40 minutes and 50 minutes, respectively. Most other competitors also allow 60-minute or unlimited free meetings.
Unlimited MeetingsAll of Microsoft Teams’s plans have unlimited group and one-on-one meetings, which is a massive benefit for businesses.
100-1,000 Participant LimitThe free plan allows 100 participants to be on a call at once. The paid plans have higher participant limits with up to 1,000. This is significantly more than some competitors allow for.
Screen SharingWith Microsoft Teams, hosts or participants can share one tab, an entire window, or their whole screen with the group.
Breakout RoomsHosts can split participants into up to 50 different breakout rooms. This is on par with Zoom’s breakout room capabilities, which are identical.
Real-Time Collaboration with Office AppsBecause Microsoft Teams is part of a bundle of other Microsoft Office tools, you can collaborate in real-time with the other Office 365 applications.
WebinarsMicrosoft Teams webinars, though fairly restrictive with an attendee limit of 1,000, are still highly beneficial for companies who’d like to host virtual events. For comparison, competitors like Zoom and Webex allow for up to 10,000 attendees.

Microsoft Teams Competitor Overview: Features

The chart below displays the main features found in video conferencing platforms and shows which solution offers what. You’ll want to pay close attention to meeting durations and participant limits, as those are specific to each organization’s personal requirements.

Microsoft Teams feature comparison chart vs. competitors

Microsoft Teams Competitor Overview: Pricing

Microsoft Teams is entirely free as a standalone product, much like Google Meet. Only if you upgrade to the Microsoft Business suite does the product cost money. It will either be $5 per user per month or $12.50 per user per month.

The table below displays the pricing for just the video conferencing and calling features. Add-on features and separate webinar pricing are not included here, and will come at an additional monthly or yearly price on top of these rates.

Video Conferencing SoftwarePricing
Microsoft Teams
  • Standalone App: Free
  • Microsoft 365 Business Basic: $5 per user per month
  • Microsoft 365 Business Standard: $12.50 per user per month
Google Meet
  • Standalone App: Free
  • Google Workspace: Starts at $8 per user per month
  • Basic: Free
  • Meet: $15 per month
  • Call: $17 per month
  • Meet + Call: $25 per month
  • Professional: $14 per organizer per month
  • Business: $19 per organizer per month
  • Enterprise: Custom pricing
  • Free Plan: Free
  • Pro: $149.90 per license per year
  • Business: $199.90 per license per year
  • Enterprise: $240 per license per year
  • Standard: $12.49 per host per month
  • Pro: $17.49 per host per month
  • Enterprise: $19.99 per host per month
  • Standalone Product: Free
  • United States Calling Subscription: $2.99 per month
  • India Calling Subscription: $7.99 per month
  • North America Calling Subscription: $6.99 per month

Top Microsoft Teams Competitors

Microsoft Teams competes most directly with Google Meet, a very similar product that’s also part of a suite of other tools. Competitors like Zoom and Webex are often compared with Microsoft Teams as well.

The top Microsoft Teams competitors are:

  • Google Meet
  • Webex
  • GoToMeeting
  • Zoom
  • BlueJeans
  • Skype

1: Google Meet

Google Meet is the video conferencing platform that’s most similar to Microsoft Teams. The two solutions have very similar features that make it somewhat difficult to pick between the two. The biggest difference is that Microsoft Teams has webinars, and Google Meet does not.

You'll prefer Microsoft Teams if:

  • You’re interested in hosting virtual events with webinars
  • You already use other Office 365 products for your business
  • You’re interested in a slightly more advanced platform
You'll prefer Google Meet if:

  • You already use Gmail or Google Workspace for your business
  • You don’t need webinars
  • You’re interested in the most user-friendly platform
Google Meet
Rating: 89
Starting Price: Free

Google Meet is a straightforward video conferencing tool that’s ideal for businesses of all sizes. Unless you require webinar functionality, we recommend Google Meet to all because of its affordability and ease of use.

  • One of the easiest video conferencing tools to use
  • External participants can join without application downloads
  • Either entirely free or just $8 per month with Google Workspace
  • Lags fairly often and video quality can be compromised without strong internet connection
  • Lacks webinar features, which most alternatives offer
  • Free plan has 1-hour meeting time limit

2: Webex

Webex is a mid-tier platform that offers much the same functionality as Microsoft Teams. It’s just slightly clunkier to use, though this does not affect how well the platform works. We recommend testing both tools to see which one works best for you.

You'll prefer Microsoft Teams if:

  • You want hour-long meetings for free
  • You only need up to 1,000 attendees in webinars
  • You use Office 365 products for your business
You'll prefer Webex if:

  • You want more expansive webinar attendee limits
  • You want to bundle video and voice calling
  • You’d like extensive attendee participation features
Rating: 88
Starting Price: Free

Webex by Cisco is a video conferencing software with around 300 million monthly active users. It's ideal for businesses of all sizes that want an affordable yet functional call-and-video conferencing software for meetings.

  • Webex is very affordable overall
  • The free plan includes screen sharing, hand-raising, and more
  • One of the most user-friendly video conferencing platforms we tested
  • Meetings on the free plan are capped at 50 minutes
  • Not quite as feature-rich as larger alternatives like Zoom
  • Real-time translation add-on is quite expensive

3: GoToMeeting

GoToMeeting does not offer a free plan. Businesses that are interested in high-quality video conferencing for free will have a better choice in Microsoft Teams. Though GoToMeeting has superior webinar capabilities, we found that Microsoft Teams is a better value overall given its bundle with the Office 365 suite of products.

You'll prefer Microsoft Teams if:

  • You want to bundle with other Office 365 products
  • You want high-quality free video conferencing software
  • Your webinar requirements are not advanced
You'll prefer GoToMeeting if:

  • Your main objective is to host massive, high-quality webinars
  • You don’t mind paying for a solution
  • You don’t already use Google or Microsoft apps
Rating: 86
Starting Price: $14 per organizer per month

GoToMeeting is a video conferencing software that is ideal for businesses of all sizes that want 250 participants allowed in meetings.

  • GoTo has a suite of products, including GoToWebinar, available for purchase
  • The platform is very user-friendly
  • Plans are affordable at just $14 or $19 per organizer per month
  • No free plan, which most alternative platforms offer
  • No features that are particularly unique
  • Prompts participants to download software before joining, which can be annoying

4: Zoom

Zoom is the most advanced video conferencing platform in the space. It’s the most popular tool because of its unparalleled power and extensive features.

We found, however, that Zoom is not ideal for everyone. The free plan is more restrictive than the Microsoft Teams free plan and Microsoft Teams is easier to use. Smaller businesses and freelancers may find Microsoft Teams more valuable for these reasons.

You'll prefer Microsoft Teams if:

  • You want hour-long meetings for free
  • You’re interested in something a bit more user-friendly
  • You want more flexible month-to-month pricing options
You'll prefer Zoom if:

  • You want the most advanced platform available
  • 40-minute free meetings won’t hinder your business
  • You want more advanced webinars
Rating: 92
Starting Price: Free

Zoom is one of the most popular video conferencing tools in the world. Zoom has over 300 million daily meeting participants. This platform is best for those who want a high-quality video conferencing tool that supports high participant limits and has strong webinar features.

  • Free plan includes 40-minute video calls and a wide range of features
  • High participant limits for video calls and webinars
  • One of the more user-friendly video conferencing tools on the market
  • Security has been a notorious problem in the past
  • Audio conferencing and large group add-ons are expensive
  • Getting in contact with customer support can be difficult

5: BlueJeans

Like GoToMeeting, BlueJeans doesn’t have a free plan and therefore those who want a free tool should opt for Microsoft Teams. BlueJeans has a superior webinar tool, but in terms of overall value, we found that Microsoft Teams is more advantageous for small businesses given the overall value of Microsoft Office 365.

You'll prefer Microsoft Teams if:

  • You want a high-quality free plan
  • You already use, or want to use, Office 365 products
  • Your webinar requirements are not particularly advanced
You'll prefer BlueJeans if:

  • You want more available customer support
  • You don’t need a free plan for your video conferencing software
  • You don’t mind lower participant limits
Rating: 87
Starting Price: $12.49 per host per month

BlueJeans is a video conferencing tool with webinar functionality and high-quality video calls. It’s not one of the most popular tools on the market and does not offer a free plan.

  • Webinar pricing is much cheaper than Zoom webinars
  • More customer support channels than most video conferencing tools offer
  • Participants can join easily from a browser or download an application
  • No free plan, which most alternatives offer
  • Participant limit tops out at 200, which can get restrictive for larger groups
  • Less user-friendly than more popular competitors

6: Skype

Skype is a bit outdated compared with Microsoft Teams. In fact, both solutions are owned by Microsoft, and Microsoft Teams recently replaced the Skype for Business product. We recommend Microsoft Teams in almost all cases, unless your main objective is to have the best international calling plan.

You'll prefer Microsoft Teams if:

  • You use other Office 365 products
  • You’re interested in a more modern platform
  • You want something more user-friendly
You'll prefer Skype if:

  • You don’t mind a more outdated platform
  • You’re interested in high-quality international calling
  • You want free group calls for up to 24 hours
Rating: 87
Starting Price: $2.99 per month

Skype is a video conferencing software that enables organizations to conduct voice and video calls with concurrent chat. It's best for those who are used to using Skype or must call individuals in many different countries.

  • Feature-rich communication tool with voice, video calling, and text messaging
  • Free Skype-to-Skype calls
  • Inexpensive subscription plans for calling local or international numbers
  • Video and audio quality is dependent on your internet connection
  • SMS messages cannot be received on Skype (only outbound)

Bottom Line

Microsoft Teams was rated among the top video conferencing solutions in our category. This is due to the high-quality free plan and its value as one of the apps in the Office 365 suite. We recommend it for most small businesses, albeit with a few caveats that are listed below.

  • If you already use Gmail or Google Workspace, opt for Google Meet
  • If you’re interested in bundling video and voice calls, consider using Webex
  • If you’re looking for high-quality webinars, look into GoToMeeting
  • If you want the most powerful video conferencing solution, check out Zoom
  • If you want access to more available customer support, consider BlueJeans
  • If your main objective is high-quality international calling, try Skype
Katelyn Anderson

Katelyn is a Junior Research Analyst at SoftwarePundit, where she conducts in-depth analyses of technology markets & products and writes software-related content. She graduated summa cum laude with degrees in English and Psychology. Her main areas of interest are content creation, user experience, and search engine optimization. You can connect with Katelyn on LinkedIn.

Katelyn is an expert in several software categories including:

  • Accounting software
  • Integration software
  • Live chat software
  • Vacation rental software
  • Video conferencing software

Get the latest from SoftwarePundit

We'll share our latest software reviews, technology tips, and deals.